Lexis
They need to check there tires
I went on a school and on the bus tire blew up on the way back because they drove to LA and back 6 times and did not check the tires. The drive was supposed to be 2 and a half out but we stopped on the side of the road for two hours and then got stuck at the AAA place for 30 minutes. Worst trip ever.
Response from MGM TransportationSep 6, 2025
We take safety and maintenance very seriously, and we want to address the statements in this review. The claim that our charter bus went to Los Angeles and back six times without a tire check is completely false. The tires on this vehicle were replaced the day before your trip. Unfortunately, a tire blowout can happen unexpectedly, even with new tires, and it was beyond our control. When this occurred, we immediately contacted CAA. Our total delay, including roadside assistance and the tire change, was approximately 1 hour and 30 minutes—not the two hours on the roadside plus an additional 30 minutes as stated. While mechanical issues are rare, they can happen in any vehicle. In such cases, our priority is to address the situation as quickly and safely as possible so passengers can continue their trip. We regret the inconvenience, but we stand by our commitment to safety, accuracy, and professional service.