Limited Run GamesReviews of limitedrungames.com

This is, by far, the worst game distributor in the planet, because they engage in crony capitalism, manipulative customer service, and long delays (even without the coronavirus pandemic)! I preordered a standard edition Tetris Effect soundtrack on DECEMBER 13 2019, but it didn't ship out for five months! Meanwhile, the Democrat governor of North Carolina (the state where Limited Run Games is based off of) has curtailed their operations so much, there was even more delay than acceptable. You should also know that they steal the rights to indie / Japanese games and make themselves the EXCLUSIVE distributor of those titles. The pre-order system is brutal, as you CANNOT cancel your order once you placed it. They also offer mediocre limited editions as well that are inferior to the original release. Clannad, for example, was released on the Nintendo Switch worldwide last year, but the Japanese gaming market got a special edition with a Drama CD (which basically is a collection of audio tracks that expand on the main story). What did Limited Run Games do? They became the exclusive licensee for a soundtrack that had been out on CD for years in Japan, with a poor-quality cardboard sleeve. If you are going to target every Japanese indie game in existence, they you are a coronavirus. Overall, we need to stop this bastion of crony capitalism before it's too late.

They charge you up front, hold on to your money upwards of a year and then finally ship out your item, and when they screw up your shipment they take 2+ months to correct it. They never meet shipping estimates, their website is constantly riddled with inaccuracies due to their constant copying and pasting listings, and they frequently change listing descriptions well after you've made your purchase. They are rarely transparent about their print numbers and alternate availability of titles.

If I could give 0 stars I would. Way overpriced Items and they were supposed to ship in September, got them at the end of February. I will never buy any products from them again. The "protective cases" are very thin plastic and are not sturdy what so ever. They probably cost 30 cents but charge 5-8$ a piece? The items I got were shoddy and paint already chipped off while it was still wrapped in plastic. just awful overall. Avoid at all costs if you are a collector. Don't get scammed like me!

Super slow even when they already have the products in hand! They don't care, they already got your money! Normal pre-orders, yeah sure that would take a while for production, but every year they sell blind box leftovers and overstock (so they already have it all in their grubby hands). When you buy them, they charge you instantly, but then sit on the product for months. That's no exaggeration either. Once I finally get my last order of 4 blind boxes paid for 2 months ago I'm done with them. It's the end of Feb. 2020 and they have yet to ship any blind boxes from 2019! If they really can't handle the volume of business they are doing then they are doing it wrong. Hire some temps or something or outsource to a good logistics company.

Ordered a game bundle on 07/26/19 for $437.44 with a promised ship date of September. I received it on 02/18/20. Nearly 5 months late. This is unacceptable and highly unethical. Avoid at all costs. They do this so you can't dispute the charge with your bank. Most cards do not accept charge backs after 3 months.

Your company customer service is the worst. You sell blind boxes of games that you had on hand for months and once it become the time to deliver, you change the status to in production. This situation is unacceptable

Did I get scammed? Brought a game back in late July that was supposed to be released and shipped in October. I’ve still yet to get it and never contacted by the company or updated shipping/release information. Only news I’ve seen is on the “Product Release” page where each month they push it back a month. Is this company a scam? I’m fine if they need extra time, but not contacting customers and stringing people along a month at the time is fishy. Made a mistake when waiting before October and brought a second game that’s also being delayed. Only now instead of a specific month they can miss, it just says Q1 ‘20.

Un site vraiment nul . J'ai payer et commander un jeux le 18 novembre 2019 ,il disait 1 mois d'attente et la on et le 11 janvier 2020 et toujours rien recu. Je deconseille se site perso on m'en avait parler en bien mes pour ma 1er et surtout derniere commande je suis trés dessus . Il donne un numero de suivi de l'envoie qui ne fonctionne pas et quand on leur envoi un mail pour une reponse et ben on peut toujours attendre .