Limited Run GamesReviews of limitedrungames.com

This is sad excuse for a site, and I'm even a bigger idiot to spend huge money on them

I ordered an item the showed on hand. It took 3 weeks to get it shipped. With no notice on website or in my order confirmation about that extended delay in shipping. So two days before my estimated delivery date the tracking movement stops. I give it 5 days. Nothing. So I contact ups and they state it is considered lost and to contact the shipper to start a claim. So I do. Limited tells me they don’t consider a package lost until 30 days from last scan. And if I don’t get it in 30 days to contact them again about it. So In all. It will take me two months to get to a point to find resolution on an instock item

Ordered in January, Almost a year passed and no responce. Cannot even Log In my account to see the status. Do not buy from them, better you buy stuff from ebay or amazon.

J'ai commander chez eu le collector Darius Burst CS sur PS4, en dehors de l'attente désastreux! Le jeu fonctionne impeccable sauf.. sauf, qu'il est impossible de télécharger les extensions (vaisseaux bonus). Le jeu est mal zone, donc aucune extension ne fonctionne, il a fallu que j'en racheté, un autre non "limited" a prix d'ord, pour pouvoir profiter a 100% du jeu !

Ordered in March, it is now September, Is probably a scam company DO NOT BUY!

Good : They will eventually ship your games. Its not a scam company. Bad : Beyond terrible customer service. Heavens forbid if your game needed replacement, or failed to arrive, after it was shipped. First, the response process to your inquiry : it could be anywhere up to 5 days. Well, that turned out to mean 7 days. And if you message them again on day 3....the counter starts over. You could literally message them to THANK them for their response on day 6, and your counter now goes back to 0. You would not hear from them for 2 weeks. They are very , very polite. But they treat their customers with disrespect. What do i mean by this? By claiming that they have to check their inventory for replacement, which ended up taking weeks. For an item that is clearly in stock on their website! The same website whose inventory system is SO VERY REALTIME, that if you missed the purchase on an item on demand by 1 second, it'd run out. How does it take weeks to check for a replacement inventory? In reality, its just a tactic to delay. I rather have an honest response - then this demeaning one. I'd rather be told, hey, we need to wait for 3 months to see if the item is really lost - but don't worry, we will set aside a replacement for you if it doesn't arrive. Its very disrespectful to treat customers as if we can't think critically. But can you call them out on it? You really can't. Being rude to their customer service could be constituted as harassment, which can get you banned, in their FAQ. You are basically stuck, grovelling for weeks for a replacement item that is in stock, despite your item not having arrived. Just keep emailing them once a week, very politely. It'd eventually arrive. Mine came. But i wanted to put the warning up here. Your games will come. Its not a scam. But I hope they fix their customer service. They've got enough sales and a big name now to even enter E3, they should be able to actually revamp their service.

$6 shipping on an 18oz package traveling within the continental United States. Shipped on a Monday, didn't show up until a week later. When told that their shipping method "sucks ass" they tried to lecture me and accused me of being abusive. They could have said "thanks for the feedback. Have a great day" but some Karen wanted to talk crap instead. I will not be doing business with these clowns in the future.

Ordered a game in March for $73.00. It is now June and I have no game. This looks like a scam.