Michelle K.
The return/exchange policy is…horrible
The return/exchange policy is ridiculous and I believe they deny returns and exchanges because they know their clothing quality is poor so we are stuck with crap!
Quality online women’s clothing & accessories boutique. Everything you need at unbeatable prices. Free Shipping. Easy Returns. Award-winning service.
Lime Lush Boutique (limelush.com) has 94 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Michelle K.
The return/exchange policy is ridiculous and I believe they deny returns and exchanges because they know their clothing quality is poor so we are stuck with crap!
Pam F.
0 stars HORRIBLE customer service, ordered an outfit and pair of sandals for a concert @ 09:41am on Thurs, I paid $33.51 for overnight shipping. I did not receive my package until Monday which was after the concert. When I called requesting a refund, I was told that they dont ship out same day unless order is placed before 9am. They sent me a return label, however told me I had to pay for package to be shipped back PLUS would not refund the $33.51 I paid for shipping in the beginning. I would NOT recommend purchasing anything from this company
Stacy B.
I would say "PASS" I ordered 2 things to try on for a wedding in Cancun, they did not arrive until we were out of the country. Now that I finally got back and tried them on, I am past my time for a refund, now I need to get store credit. Right there is bad business, especially considering they did not arrive as expected. As most boutiques, their prices are high, but the quality of the product and customer service does not seem to match what you pay for.
Andrea B.
Deceitful company!!! They offer sales of 10-20% off and in small print say final sale. They have high fees to discourage returns and their cloths are cheap China crap. Don't waste your time and checkout Cupshe!
Michael J.
Beware! I just paid $26.92 to return two orders as they no longer provide $7.95 return labels! They are -assing the shipping costs on to their customers without warning how expensive it is. I will never buy on their site again.
KDB B.
Horrible. Do not buy from them. I ordered a pair of jeans I saw on Instagram so cute. I couldn’t wait to get them. Well they came and what a disappointment not as pictured at all. I emailed the company and they refused to let me ship them back Free. I may turn a claim into insurance for false advertisement. Such terrible service and my first purchase.
Donna M.
Had an aweful experience. Long story short , ordered a shirt, returned it. you get 3 days..theywould not give me my money back.. had to fight days and they charge you for the label 6.95 plus shipping .. so i paid 31.00 for a top and got 18.00 back. im out all that money!!!! I will never buy from them again. the quality is aweful
Annie M.
Don’t waste your money. Sizing is inaccurate and material is cheap. Poor quality clothing. Read the return policy before ordering. Items on sale are final sale, so even if the the item arrives damaged, it cannot be returned. This is unacceptable.