LilyeaseReviews of lilyease.com

The worst most disappointing experience ever. The suit made me look terrible. It had no support especially around the stomach. If I could have given no stars I would have. And to make it even more tragic they refuse to give me a refund upon return of the item.

I’m am forever waiting for return label . Will not order from them again . I will shown notify PayPal and write on FB

Bought two items, received copy of invoice with no date.Received items, sent a note same day that I needed to return them, then waited 2 days. Received complex, unhelpful gibberish return options that they called, thoughtful options: keep it and we will give you $5.99 right now! How about a gift card for $19.99! (my purchase amount to $50+). They also asked me to photograph the inside of the bathing suit bottoms and send it to them. Just unnecessary, confusing, not client centric at all. Switch and bait. Gaslighting.

I find that what I received does not have the same look as on the web. I thought the top would be more ajusted as it appeard on the web et the bottom would not be so long, right down to the knees. The fabric and colors are great.

Website is offline. UPDATE: Firefox and Brave browsers block this company's website, likely for security reasons.

I’ve been trying to get these people to ship my stuff for a week now. It takes days for a response and they keep asking me to do stuff that they should be doing on their end before even responding. One swimsuit is out of stock ok then can you give me this one? Idk can you send me the link wtf? Find it yourself and do your job! And ship my stuff already!!!!!!

Ordered without setting up an account on the 22nd of May. Payment was taken. No email to tell me what would happen or give me the order number. I could check the order as all I had to do was put in my email address and postcode. It had the "this will be sent within 3 days" rubbish. It is now over 2 weeks later and I have received nothing and now I can't look up my order because I have to put in my order number and email address. I DON'T HAVE MY ORDER NUMBER! I am going to claim this money back from my bank, as this company is obviously fraudulent! Beware.

I found the delivery times to be very slow. I’ve posted all the messages exchanged between me and Lilyease regarding my purchase. If you do decide to order from them read everything carefully. I did not realize I was ordering a final non returnable item. The size varied greatly between the items I ordered. First Lilyease discouraged me from returning the item and offered me a 20% discount. I still wanted to return the item. I then was offered 50% refund and keep the item. I agreed. I felt I had taken enough time and I had no idea where to send the item and costs associated with. After I agreed to the offer Lilyease said the item was a final sale. May 9, 2026, 9:51 AM Good morning, I placed my order on April 11. I have no email showing that it has been shipped.. I have not received it. number LEA260411183707670. May 11, 2026, 7:59 PM LilyEase Hi, Your package has been dispatched. Your tracking number is as follows:SPXSEA051903527518 It is not uncommon for the tracking information to remain unupdated at this stage. Due to the time required for couriers to collect packages and organize shipping, there may be a delay in updating the tracking details. We kindly ask you to allow 1 to 3 days for updates. Your parcel is currently in transit, and we are confident it will arrive shortly. Thank you for the update.🙂 LilyEase It’s our pleasure to assist you. Please don’t hesitate to reach out if you have any further questions or concerns. Have a good day. May 20, 2026, 7:19 PM I received my order. One of the shirts did not fit well How can I return it? 😊 May 20, 2026, 8:24 PM LilyEase Hi, Which product would you like to return? We sincerely apologize for taking up your time and gathering some information. Your feedback would be greatly appreciated, as it will assist us in optimizing our products. May I inquire about the specific shortcomings of our products that prompted you to consider a return? Alternatively, did the product fail to meet your expectations? Please DO NOT ship to the address on the package bag you received, that's not our return address. Looking forward to hearing from you. White Round Neck Long Sleeve Floral Printed Side Tie Plus Size Tankini Top SKU:LESTAN02004-White-L Color: White Size: L QTY:1 this shirt just didn’t fit. the bra was too big. I think I can alter the other shirt to fit.🙂 Fri 12:42 AM LilyEase Hi We sincerely apologize for the suboptimal experience we have caused you. Thank you for providing valuable feedback. We are committed to addressing our deficiencies and continuously improving our services. We can certainly help you with this return request. How about you keep the item and we refund you 20% of the item's price ? Does this sound fair to you? Please DO NOT ship to the address on the package bag you received, that's not our return address. Fri 9:05 AM Good morning. I would really like to return this item. I’m unable to wear it. It does not fit me. Fri 8:34 PM LilyEase Hi We fully understand your desire to return the goods. The return needs to be sent back to our warehouse in China. The shipping cost will be quite high. Additionally, we will need to deduct applicable shipping and handling charges from any refund for the products returned. Considering both the time and cost associated with returning the product, we recommend that you retain it instead. In our effort to enhance your experience and respect your time, we've obtained special authorization to issue a 50% refund for the item you wish to return. How does this proposal sound to you? We await your response. Fri 10:08 PM Okay.. I will accept your offer. Mon 10:32 PM LilyEase Hi， We will refund you $19.5（50% of the payment price of the product you want to return）and you keep the product. Please confirm the refund amount. If there is no objection, we will arrange a refund for you. Have a good day. Tue 11:14 AM Yes that will work. Thank you.😊 Tue 8:56 PM LilyEase We have verified that the product you ordered is a special offer item and is not eligible for returns or partial refunds. I leave a well informed consumer and will act accordingly. Thank you so very much for your time.. 1:34 AM LilyEase Thank you for your message. If any doubt, please feel free to contact us. Have a great day