Pauline
Very poor returns policy
The play suit I ordered was far too big. I asked to return it but if I did I would have to pay the postage to China! The alternative was a credit voucher when I tried to spend it I had to buy something at least to the value of the credit note so I ended up adding more to my basket than the value of the voucher. The new things I’ve ordered haven’t arrived yet. Not at all satisfied should have been able to get a refund
Response from LilyeaseSep 14, 2026
Sorry to hear this 😔 We'd love to help make sure your new order arrives smoothly. Please send us your order number so we can check on it for you 💙🙏



