Lillian Pulitzer Rousseau, better known as Lilly Pulitzer, was an American socialite and fashion designer.
Lilly Pulitzer (lillypulitzer.com) has 46 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Clothing & Underwear · Spring City, Pennsylvania
Excellent
Clothing & Underwear · PHILADELPHIA, Pennsylvania
Excellent
Clothing & Underwear · Newport, Pennsylvania
Excellent
Clothing & Underwear · Chambersburg, Pennsylvania
Excellent
Showing 3 reviews with 3 stars · Clear filters
Petunia
Delivery delay! I understand delays can happen but they dont provide much assitance at all. finally got it resolved after a lot of back and forth. Not the best experience although I love my pieces from them. much better to just shop in store
Elana S.
While the clothing is adorable, the customer service is non existent. I ordered 4 items on June 26th. It is July 12th today and I have only received half of my order. I wouldn't be bothered if they sent some sort of update on when I will expect the other two items. They do not respond to my emails. I am leaving for my trip next week and would like to know if i will receive the rest of my order by then. If i don't hear back from the today, I will never shop from them again.
Robin
Worst customer service I’ve ever experienced in my life. I returned something they got the numbers all mixed up. I have the FedEx tracking number that they received it. No one answers the phone. Poor customer service will never purchase anything from Lilly’s again.