LightModeReviews of lightmodehelmets.com

Two defective units in a row. Poor customer service as well as they don't respond in a timely manner and almost respond as if they are annoyed you wrote then with an issue. Hasn't responded to my request for a third unit so chargeback it is.

THIS IS AN AWESOME PRODUCT, BUT A TOTAL RIP OFF FOR THE NORMAL CONSUMER. I FOUND ALMOST IDENTICAL PRODUCT FOR A QUARTER OF THE PRICE AND LASTS LONGER, 100%. IF YOU DROP YOUR PRICING TO AROUND $75, YOU WOULD SELL 100 TIMES MORE. FYI. YOU CAN'T USE THE GET RICH QUICK SCHEME FOR LONG. AS YOU SEE, I FOUND THE EXACT PRODUCT THAT DOES THE EXACT SAME THING FOR THE MOST EXPENSIVE ONE FOR $75.00. DO NOT USE MY EMAIL FOR ANYTHING. YOU WILL GET A BIG SURPRISE IF I GET JUNK MAIL AFTER NOW TELLING YOU NOT TO SEND ANY...

To start with I was emailed like I was a child if I could post what Derek Plywaczewski there Representative had wrote me I would. My lights work fine however they turned yellow within a year and I didn't were the helmet but twice as I own a 2021 ducati panigale and multiple helmet's and keep them in there cover so this year I saw there ad and decided to text and leave an email before I was spoken to like a child however long story short I would not buy from them again and you should beware don't waste your money.

SCAM Lightmode. Wow. Customer service is the worst i have ever seen, and i have been ripped off! I spent over £270 with lightmode and they sold me two sets of faulty light strips! The second strip they sent bent! Now they are saying its me who broke them both! Scam!!!!

Seeing these reviews, I'm glad they kept rejecting my payments. I ordered twice, and my payments got declined. 1st time, they said they couldn't confirm my payment because of my VPN. Understandable. 2nd time, 5hey said my address doesn't exist. That's weird because my PayPal has had my same address for years. NO OTHER COMPANY has ever had that problem. They send you a last minute cancellation and they won't answer your emails. I don't understand why they just didn't ask for the address again, then ship it out. They just cancel your order. When people are making too much money, they don't care about the one little order of $271. I'll take my business elsewhere!

Had LightMode as a gift after 4 months later the battery just won’t accept a charge at all and I’m uk based it cost over a £150 there is no customer service very bad service I wouldn’t bother with them again I did email them and got some spill about it being rare try another cable 3 cables later still useless I gave up

I had a kit I received as a gift quite some time ago. A single plastic clip broke recently meaning the battery couldn't be mounted until it was replaced. They wouldn't even let me purchase a replacement part unless I could track down the gift giver and get the order number from them. I'm not asking for warranty replacement, I shouldn't need proof of purchase. I just want to buy a component to make the product usable again. They won't let me do that.

Purchased Lightmode Nightshift for 250+ and less than 3 months later the rubber is falling apart everywhere. It supposedly has a 1 year warranty, but they told me they don’t cover physical damage lol. It’s not my fault your product is trash! I ride occasionally and never in the rain and this is the result! This to me is not worth 50 bucks. Do yourself a favor and look elsewhere because they are scammers!!