Gabriela M.
Subpar communication
I think the thought was definitely there but there were a few issues. The first being that the website directed me to SHOP to track the package, which wasn’t accurate because there were no updates on shop at all so I thought there was no progress being made on my package/I was being scammed. Luckily upon looking more I did see they had their own tracking site which helped and my package did eventually get shipped. However, usps didn’t deliver my package because they “couldn’t locate” my address. So now I need a refund.




