LightCoveReviews of lightcove.store

I ordered two lights from you that are not safe to install due to the installation requiring twisting the wire to get them flushed to the ceiling. When I emailed a request to return them, I was told that I would have to ship them to India, at my expense. Nowhere on your website is that stated. You appear to be a company doing business in the United States and then return returns. Must be shipped at the consumers expense to India, which is ridiculously expensive. I will never purchase anything from your company again and I will make sure to tell everyone how horrible you are to deal with.

LightCove is a scam! Beware- my package arrived late and the box has a pungent smell. This is likely due to the fact that it traveled a far way from overseas India. The scam happened when I wanted to return my light fixture which arrived like it was wrapped by a 5 year old. The brass and glass globe looked cheap and not what I saw on the website. I requested a refund which was accepted since it was undamaged but they refused to pay for the shipping label to India which cost more than the fixture itself. Why have a US Wyoming address listed? There was no mention that the buyer would have to pay shipping to India (only that shipping to India would be needed). Wtf!

Order vanity light. Too small and took too long. Asked for full refund- only gave 30%. Returns go to India so cost was $400 to mail back. Phone lines dont work.Buyer beware

I bought a lightcove brass light back in September. After a month wait (which was not communicated at time of purchase) the item got stuck in customs (also not communicated items are coming from India) I had already complained about the item not being delivered and when it got stuck in customs and had already had found alternative lighting, I asked the customer service to ensure I would be refunded. They announced they would deduct the DHL cost (also not communicated at order) and that the amount would be refunded to my card. That never happened. Worse is that all my emails chasing for refund and communication were completely ignored. As if this is a big scamming company. As an interior designer, I am disappointed by the shitty service and bad comms on order.

Terrible experience with this company. They lied repeatedly about when the order was ready and when it would ship. I tried to cancel the order due to the chronic delay and they ignored those repeated emails and sent and charged me anyway. I have considered disputing it with my credit card company. Would NEVER buy from them again. Complete fraud.

I ordered several light fixtures for a project on 3/26 and was told they would ship in 5-10 business days, that was 7-14 days ago. Each time a reach out to customer service they tell me they are almost ready to ship. I have stated multiple times that I want to cancel my order and a full refund. They have now stopped responding to all of my correspondence and their phone number is not working. I ordered replacement fixtures from another vendor Monday and have already received them.

A terrible mess.

Ordered three fixtures for $627. Never received. Finally got in touch with shipping company (website claims FREE SHIPPING) who stated that the product has been destroyed because I didn’t pay the $26 shipping fee, which I knew nothing about. Contact by phone was a recorded message about not taking calls for weeks, but is now a busy signal. Have emailed too many times to count…no response. I have contacted the BBB and reported this company as an internet scam. Was shocked to read the reviews here that some people actually received their orders. Has been a nightmare for me (and my pocketbook).