Mike R.
Been using Lightburn for years now
Been using Lightburn for years now, real great piece of software for the price. Had to shoot them an email or two over the years for minor things and they get back rapid with a solution.

LightBurn is better layout, editing, and control software for your laser cutter. It is a native application written for Windows and macOS.
LightBurn Software (lightburnsoftware.com) has 207 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Mike R.
Been using Lightburn for years now, real great piece of software for the price. Had to shoot them an email or two over the years for minor things and they get back rapid with a solution.
Jeff S.
Lightburn is 10/10 the best software to control your laser with and especially design your own products and files. We use Lightburn daily and most of the time not connected to the laser. Any potential issue that could arise is fixed very quickly and effectively! Thank you Lightburn for all the support of us in the laser community!
Andy S.
Lightburn is great and their support is awesome!
Tom B.
I was very satisfied with the quick response to my laser problem. Tom Booth
Juan Carlos Morales M.
La respuesta que recibí y la rapidez para la solución de mi problema fueron satisfactorios ya que al ingresar mi clave me marcaba error de internet pero se.soluciono en un instante al activarmelo sin conexión
Martin
Purchased this software in 2021, the software works fine, no problems with that. However during the 3 years I have activated and deactivated the software on various computers. I mainly use old PC's . Unfortunately I have reached my limit. Because I have changed a PC's processor on my AMD machine and the processor on my old Dell laptop to a i5 the machine definitions have changed, so I now cannot activate or deactivate these machines. I have contacted Lightburn support many times about this, but never get a reply. Update: Many thanks to Lightburn Software for getting back to me and solving my problem. If only I had used the correct email address for support in the first place.
Response from LightBurn SoftwareJun 1, 2024
Hi Martin, This is certainly the kind of thing that is easy for us to help you with. Our Support Team replies to most emails within 24 hours and all emails within 48 hours. For starters: please make sure you have emailed the correct email address: [email protected] and if you have, please check your spam folders for their reply. If it's neither of those things, please let us know the email address you used and we can do a search on our end for your support ticket. Thank you.
Kees
The do what they promised also special tsaks in the software I never had a company like that Best regards, Kees Maas Mec-engineering the netherlands
Michael
I like the forums, they are pretty informative. Software updates are pretty simple to install. The only frustrating thing is not knowing when my expiration window closes, for getting my update without being penalized/having to pay. I don't always catch the notification. The user interface could use MORE (or indefinite?) LAYERS, so one doesn't have to create a whole new file and then have to remember which of the files has which parts... Otherwise, the software is pretty awesome!!
Response from LightBurn SoftwareMay 24, 2024
Thank you so much Michael. For the license, go to Help > License Management and it will tell you the exact number of days remaining (and should also have the date shown). For layers, the limit is tied to the hardware we support, but there are many different (and preferable) ways to handle cutting larger jobs in parts, without using more layers. Simplest of these is using “cut selected graphics” and “use selection origin”. For any additional questions, please feel free to reach out to [email protected] and thank you again.