LiftopiaReviews of liftopia.com

Liftopia is ruining the names for the resorts they hustle passes for. I went to SnowBird for my first time after living in Utah for two years. A simple mistake of purchasing tickets for two adults, mistakenly purchased a pass for two days instead. Arrived to SnowBird and they told me that i had to pick up my other pass for tomorrow- tomorrow. I was confused thinking that i had two adult tickets VS 1-2day tix. I didn't plan on riding there for two days. The ticket office said that i can contact Liftopia and they should be able to to change it for today, but no. They did not, they could not help me, I spoke to a "supervisor" and she was just very unpleasant and rude. They are thieves! You only save 10$ and if you make a simple little mistake you get 90$(or depends on which resort you go to, could be more) stolen from you. Now i get to go up there, pick-up the ticket and go sell it in the parking lot. I will never use Liftopia again, I work in the Ski Hospitality Industry at a Front Desk. I will always warn all my guest about how Liftopia is a waste of money and time, its a scam and to never use them. Ruined my first experience at SnowBird and will not go back because of this. & no wounder why Vail doesn't associate themselves with them, ruining names due to horrible customer service and guest recovery!

WENT TO PICK UP 3 OF 5 DAY PASS, ARRIVING AT RESORT ON DAY I SAID I WOULD. SINCE I GOT THERE AROUND 6 PM, I WENT TO PICK UP THE APPROX 265 DOLLAR PASS THE NEXT DAY. "WE DON'T HAVE A PASS FOR YOU". LIFTOPIA SAID "YOU HAD TO PICK IT UP YESTERDAY ... IT'S VOID NOW ... WE'RE KEEPING YOUR $265 NOW". IT APPEARS THAT LIFTOPIA OBVIOUSLY HAS HORRIBLE REVIEWS. THIS REVIEW IS NO EXCEPTION TO ALL THE OTHER NEGATIVE ONES. AND I'VE ONLY SEEN NEGATIVE ONES. AVOID LIFTOPIA IS THE STRONG RECOMMENDATION. REVIEWS ONLINE INLCUDING THIS ONE BELIEVE LIFTOPIA SHOULD BE SUBJECT TO A CLASS ACTION SUIT FOR HOW THEY DO BUSINESS. FIRST THE DATE I TYPED IN WASN'T ACCURATE. IT WASN'T WHAT I TYPED IN, BUT A WEEK OFF. WHEN I CALLED AND GOT THAT FIXED, THEY SAID "THAT WAS YOUR ONE CHANGE AND YOU CANNOT EVER MAKE ANOTHER CHANGE TO YOUR ORDER". THAT MISTAKE WAS NOT MINE TO START WITH!! THE MAIN THING IS THEY APPEAR TO PROFIT FROM THE TRICKINESS OF THE CUSTOMER NOT FOLLOWING EXACT DETAILED PROTOCOL/LINKS/FINE PRINT/MISREPRESENTATIVE WORDING THAT CONFLICTS ITSELF ETC. ETC. THIS IS MY FIRST HAND OPINION, IN 20 PLUS YEARS OF BUSINESS, THIS IS THE MOST DISHONORABLE AND DISRESPECTFUL COMPANY I HAVE EVER, EVER EXPERIENCED.

Buyer beware. I tried to exchange for a Credit only...not a refund with 3 weeks notice to Liftopia because I previously fell trail running and my Shoulder and knee are too messed to drive let alone Ski. i have all kinds of Hospital Test Reports prior to buying the Ticket but nothing after. I thought I would be OK but aggravated my knee running. Without an updated Doctors note, it's impossible to get a Credit for this year or next..Seriously, I cannot go back to the Doctors Office every two weeks. Site shows that they are Sold out. They have all the Options to make honest money and more but choose to Steal money instead. Absolutely will not go through this site again.Just too Risky.

Yesterday I was supposed to get on a flight with friends to enjoy a few days of snowboarding. I was struck with the a terrible sickness similar to the nora virus. Been laid up for 36 hours. Missed my flight. I have bought from liftopia with ease in the past and been very happy. However this experience is terrible. No chance to refund what so ever, told me they would send me info so I can provide a "doctors note" to prove I'm not just lying for a refund? I didn't even get that info from them! Ya I missed my one snowboarding vacation a year to get a refund from liftopia. What a joke. Very disappointed with the service and lack of respect. Id rather pay the mountain extra, at least they tried to help out.

I just want to say that I am so disappointed and outraged by Liftopia!! My husband and I bought tickets through them a couple of days ago to snowboard tomorrow, knowing about their no-refund policy. My three-week-old nephew was rushed to the hospital yesterday and has been in the ICU since. He was in critical condition and they still do not know what is going on. I called and asked Liftopia if we could change our ticket dates to another day (NOT EVEN ASKING FOR A REFUND). They said that since my nephews name is not on the ticket and that he is my nephew, technically, it doesn't have enough to do with me! MY THREE WEEK OLD NEPHEW has nothing to do with me?!?! We have been sitting at the hospital, waiting for answers and thought, surely, they will sympathize and at least let us switch the date right? Unfortunately, this is not the case. I understand policy but I also REALLY understand that family, no matter who it is, is still family. It's crazy to know that things that are completely out of our control, are not even considered.

Searched for Cheap Nordic ski passes Utah. It took me to a Nordic Mountain page that had the same regular ski prices and times as the resort I was planning to go to. When I got to the Nordic, they said that this happens all the time. I went back to the email, didn't say anything about the lift passes being for a resort in WISCONSIN! Went back through my original journey, landed on the same page, and found in tiny font at the bottom of the page that the ticket was actually for Wisconsin. Horrible web design. Then when I called to get my money refunded the customer service rep just kept over talking me and being a jerk saying that it was well marked that the resort was in Wisconsin. I told him it was my mistake and I would pay for the ticket that had already expired but that I had purchased tickets in the future as well and would like them to be refunded. He started telling me it was my fault and they're not liable. Maybe not, but I was the first to make the mistake, the ticket office said they see it EVERY DAY!!

Do not purchase your lift tickets through liftopia.(CONS). DON'T give these scammers any of your money. Hopefully this company is out of business or shut down very soon.

If you buy tickets from here plan on using them. Specifically you have to be the one using them. You can not make simple changes to your order. My wife and I ordered tickets from this website for a romantic get away and two days prior to our trip we had a family member pass away. I called customer support in hopes to change the names attached to the lift tickets so two close friends of ours could still use them. They refused to change the names. I suppose they were somewhat apologetic, but I really do not believe their was any sincerity behind their words. I do not understand how hard it could be to change names. I was not asking for a refund, I merely did not want my purchase to go to waste. This is just another company that places so many restrictions and rules on your purchase so they can take your money without delivering. Better luck to everyone else. If you have sudden issues come up I can assure liftopia will not care.