LiftopiaReviews of liftopia.com

Have a charge on my credit card from liftopia that i did not authorize - needless to say fraud

I would want to not give a star at all. I purchased one day tickets to go to Shasta. Come to find out 2 hrs later there’s going to be a rain out at the mountain. And so my transportation decided to cancel on me. So I called liftopia to explain(yes I read the fine print but I’m not trying to get a refund for not wanting to go, I just can’t get there!) they would not help and said I had to email them and plead my case for a credit thru their company only-no refund. I’ll try that but seriously I’m out $100. I won’t ever use them again. I’m buying at the mountain for now on. This was my first time using liftopia ever. And I’m a person who rarely asks for refunds. Not a good first time experience guys.

Before using Liftopia I read the reviews and decided to do a little investigating by ‘purchasing’ (up to the point of confirmation), one-day lift tickets at 10 random resorts throughout the US and Canada. Wouldn’t you know it that EVERY SINGLE ONE OF THE 10 TICKETS FROM LIFTOPIA WAS MOR THAN IF YOU HAD PURCHASED THE TICKETS DAY OF AT THE MOUNTAIN. Buyer Beware!

We purchased tickets for the Mount Shasta ski park. The power is out at the resort and they don't know when power will be restored, meaning that the resort is currently closed. However, liftopia says the power may come on at some point during their operating hours today so we cannot transfer our booking to tomorrow. We are not even asking for a refund just to switch to a day when the resort is open with power. Very frustrating, I would not recommend making the purchase with liftopia.

DO NOT USE THIS COMPANY! I booked lift tickets a week in advance during nice weather. 2 days before my trip the storm of the year is hitting Tahoe! Up to 120" of snow! And winds up to 60mph! The highway will be shut down and the lifts will be closed! NO REFUNDS WHAT SO EVER! NO EXCEPTIONS!! WHAT A JOKE! Yea I read the fine print. But this isn't some cancellation because I would rather do something else. THE WEATHER IS STOPPING ME! You would think this a company would want a repeat customer by giving a simple refund but they will not! I WILL NEVER USE LIFTOPIA AGAIN! AND I WILL TELL ALL MY FRIENDS AND FAMILY MEMBERS NOT TO USE THEM AS WELL. BEWARE!

Its a frustrating platform whos eye-catching prices are 100% of the time almost 2x higher once you get to their site. I do not respect or use services that use fake prices to pull you in

I purchased some lift tickets to go snowboarding for the day on Thursdays March 1 2018 for that following Saturday March 3rd 2018. Drove 2 hrs and 1/2 to get there a d find out that the mountain is closed. That they have not had power for over 2 days. I did not receive any notification of this at all. No emails or call. Now that I am asking for a refund they want to deny me. They state that since my ticket was extended to Mt. Snow in VT that they can do anything. I did not reserve my ticket to Mt. Snow. That would be another 2hr and 30 min drive from hunter.

Bea Gordon · 2 seconds ago I wish there were fewer stars that I could give this website. I reserved tickets for a 5% discount (for a whopping savings of 5 dollars) and recently found out one person in our party couldn't make it because of a breakup. I called liftopia to see what could be done (after speaking with Banff Adventures who quickly cancelled the extra ticket and who I can't recommend enough!). What a contrast that experience with Banff Adventures. At Liftopia, I spoke with one of the most unpleasant customer service representatives I've ever come across. I've never felt so condescended to and dehumanized. The minute I got off the phone and swore I'd never book through this site again. Maybe Liftopia is better elsewhere, but I doubt it. For Canada go anywhere else, although I'd recommend Banff Adventures. Liftopia sets an awful model for customer service and is honestly a testament to the very worst of what the ski industry has become--I saved slightly more than 5 dollars by booking through this site and was treated like an absolute moron.