LiftopiaReviews of liftopia.com

My girlfriend and I had planned a New Year's Eve ski trip and purchased lift tickets well in advance at a great discount. Due to a death in the family we had to cancel and Liftipia offered a full refund with minimal hassle. A special thanks to the woman who helped us, Shauntel. Our experience should be what all customer service departments should strive for.

So I tried to book tickets for New Years day, and like an idiot booked them for December 29th solely because I was rushing. I knew that they don't do refunds, you can't change the dates, and you can't change the people you put on the tickets so I bit the bullet and went on again to order my tickets for New Years and take the hit. THEN like an idiot again, I realized I bought tickets for December 31st! I was so mad...you have no idea how mad I was. I almost didn't email customer support because they pretty much post to triple check your stuff EVERYWHERE before purchasing it because its non-refundable, but I emailed them anyway and begged that they move one of my tickets to actually new years day. They got back to me super fast and said because this was my first time requesting help and I emailed them the day I purchased my tickets, they'd refund both of my screw-ups once I sent my confirmation for my tickets on new years day. It was the nicest and easiest things ever. I only requested they fix one of my errors, and they fixed both. No regrets. I love liftopia, I always get great deals and they improved their site by offering ticket sales that give you the option of moving your date once or more for a few extra bucks just in case your weather sucks or something comes up. I love them and definitely recommend using them to all of my friends.