LiftopiaReviews of liftopia.com

So, today I attempted to buy a 1-Day lift ticket to a local resort for $27.99. Upon the transaction I was declined, despite having more than enough for a ticket. I attempted to clean up my info and verify my card numbers. Sure enough, declined two more times. Interestingly, Liftopia was able to put holds for those $27.99 on my banking account, yet not able to give me my lift ticket. Two calls to the bank, two calls to liftopia and this is unresolved--I was told the declinings were due to Safari browser. I am now broke until they lift the holds and lift ticketless because of this website. I spoke to a woman named (name) and a gentleman named (name). Both were very hostile and had very poor customer care--offered no help and were on the offensive throughout conversation. I guess this is how they get their return customers. I will not use this website again, and will continue to tell others about this incident. Very unhappy I can't ski and have no money to buy a ticket from another outlet. No resolution was offered, despite me asking multiple times. My girlfriend has a non-refundable ticket and I have no money available now to purchase mine!

First off shame on me for not checking the fine print in the FAQ sheet. However i stupidly assumed that since i was purchasing lift tickets for a Canadian owned and operated resort that the price would be charged on my credit card in Canadian funds. NOT So, imagine my surprise after clicking on complete transaction that my tickets had been converted to US. No discount here in fact i ended up paying more. Liftopia took my complaint but that was it, no credit. Never ever using their service again. Liftopia you need to be more transparent and clearly state that all transactions are in US before we hit the purchase button.

My family and planned a trip to Stowe mountain. My father lives in a different country we were looking foward to a fun week. We have been loyal costumers of liftopia for 8 years. We purchased tickets for 3 days from them for 3 different people. On our second day we took one trip down and instantly wanted to leave. The conditions were horrible and it was dangerous to snowboard on. It took us a half hour to get down a trail that should have only taken 5 minutes. I did not want to hurt myself on the slick ice that covered the entire mountain and not be able to go for the rest of the season. We went to talk to costumer service and they weren't able to give us credit because we purchased our tickets through liftopia. We then called liftopia who were very unhelpful. After explaining our situation and only going on one run they said they would charge us the entire day. We had to go home without snowboarding because none of us wanted an injury and we were out $300. It goes to show how unhelpful they are because they care more about money than pleasing their costumers. Being frequent costumers buying tickets all of the country from this company made no difference to them. In the end they got our money but lost our interest in their services. I prefer to deal with people that care about the happiness and safety of their costumers.

Liftopia has been false advertising prices and overcharging customers at Sundance for at least this entire season to date. They will also delete your review on their site if you try to inform others they can actually save money by buying the tickets on the mountain. I bought two tickets at a stated discount rate of 32$ which was a "deal" in the ballpark of 45-65% off of regular prices. Only to find out that Sundance is only charging 25$ for the same ticket. Because liftopia is a third party provider, there is nothing Sundance could do about the overcharging. Let alone the false advertising for "deals" that turned out to be more than the actual ticket price. I contacted customer support at liftopia, who were absolutely useless in addressing my real concern which is the false advertising, and removing my tip to others to bypass the middle man and save money. Also, they were completely unwilling to update their site to reflect mountain prices. Though they did issue a refund of 7$ for one of the tickets. I recommend you do not use liftopia! Find another site, or deals locally. As they're usually better anyways.

The lift ticket discount that you may get is not worth the stringent and inflexible terms of purchase. Their customer service was terrible and, when asked for a modification of the order (not a cancellation), they declined to even discuss possible compromises and flatly read me the terms policy i agreed to. Very helpful! I recommend you stay away from Liftopia. I certainly will.

During an online live chat with Liftopia representatives at least four times in the past month, the chat was ended early on me 2x while my questions were not yet answered and I was still typing. They are defensive when I questioned their policies/rules. Obviously a money hungry company who doesn't value their customers........ Absolutely sickening

purchased tickets value of 600.00 unable to ski due to illness and they refused to refund me for services not of thiers.. that gunstock had i paid there would have refunded.. they are crooks and a complaint was filed at the BBB in MA..

Avoid using Liftopia. January 2014 Rented 3 mountain+equipment pass over Holiday in Banff. $900. Liftopia sent us to Ski Hub in Banff, they couldn't' fill the equipment order and told us to go to the mountain in the morning and hopefully get our gear there; cited Liftopia does this all the time and doesn't control their shop's stock. Liftopia tried to make some calls but I had to get up at the crack of dawn, motivate my family to get to the mountain for rentals and then negotiate the rentals on my own. Worse, I had to return the rentals to the original mountain by 5pm the next day so had to leave the slopes early on the last day. But, I paid $900 for this. Liftopia did offer a $20 credit on my NEXT purchase thru them. I am insulted and would not want anyone to have to deal with this type of customer service when you pay for no hassles up-front. Liftopia was given every chance to make things right, and they blew it all on their own. Suggestion: Rent direct from a local shop or from the mountain.....they have control of their equipment while Liftopia does not.