LiftMasterReviews of liftmaster.com

Had an LA412 2-arm driveway gate model installed 3 yrs ago at a vacation home for $1500. After about 1000 cycles during that time, one arm went defective and I was quoted $1200 to replace! I escalated my concern to a tech support supervisor but she refused to offer any compensation for the defect. Liftmaster claims my incident was an outlier (1 to 2%-er scenario) but if this were true, they would make it right. Clearly, the quality of their products has significantly declined, though their prices have not! Will never buy a Liftmaster product again. Not recommended!

I have 3 doors, 7 years old, I've replace all three wall switches and wiring on all 3. Now less than a year of replacing the last one the same problem again. The door just randomly opens by itself. It's a 2nd home so neighbors call me when they see my door up and nobody home. I'm told to reprogram it...again and if it still persist, replace the switches and wiring .... AGAIN. If reprogramming again for the untold time doesn't cure it...I'm pull them all out and going with another brand of lift. This is ridiculous.

Our bad experience began a year ago when we changed our garage door operator. The first day after installation the operator will not open the door. We contacted the technician and he came to our house after hours he could not find anything wrong with the unit. As a result, we had to get used to the fact that our door will open sometimes literally almost hitting the door, which is very annoying. The second problem is that it will not read the vehicles parked and the sensor will go green even when the vehicle was not quite all the way inside and as a result, my husband's car had 3 scratches on the bumper. The last problem happened last week when two days the door decided to go up and down on its own in one minute intervals for about 30 minutes nonstop. It caused me not to leave the house one day because i was putting things in my cars trunk and the door just came down and scratched my car, which really got me so mad and it ended up having to unistall it and get a different brand. The new one is working perfectly so far, without any of the issues previosuly experienced. Also, the technician had to come to our house multiple times and he contacted Lift master, he was told to replace the unit, which he did with the exact same one and still the same conditions happened. The unit got replaced 1 week after the first installation and after that we had to endure a year of very poor garage opener reception, vehicle repairs, frustration, etc.

Sliding gate opener- badly designed, poorly engineered and shoddily made. Avoid