Rob
Pricing Issues
In my effort to place an order for a helmet, I have been quoted 3 different prices for the same setup. From $1,100 to $2400 to $2800 plus tax. I was excited to purchase this helmet based on the safety ratings. It's difficult to continue a purchase when the price isn't clear from the start. I appreciate the fact that Lift offers a military discount however there is some work that needs to be done to the website. Adding a statement that clearly defines what the discount applies to and fixing the glitch that caused the pricing error when the discount was applied is my suggestion. In addition, when I spoke with the sales rep and worked up the same order over the phone, the rep applied the discount to the entire order which brought the total to $2405. Once I received the order confirmation sheet it reflected a price of $2795.99. It was then explained to me that the discount only applies to the helmet and not the coms. Hopefully Lift can correct these items.