Lifeway MobilityReviews of lifewaymobility.com

From the first phone call for an appointment with a sales rep through installation the staff was unbelievably professional, polite and so very helpful.I would recommend Lifeway to anyone looking for a solid reputable company.

Technician complained he had to travel 2 hours to get to us and came in with filthy shoes that left tracks everywhere. (Don’t your employees have booties they can wear to keep customers’ floors clean?) We presented him with the bolt that fell out of the chair & he could have cared less. He didn’t investigate it or even attempt to put it back in place from wherever it came from. Told us the beeping was caused by dusty connections - cleaned them and left us with something to do it ourselves in the future. I don’t pay a rental fee of $160 a month to maintain this lift myself, nor do I intend to do so. I believe this is only the 2nd time we’ve called for service in the 3+ years we’ve rented from you. I expect better treatment than this and would prefer a different technician in the future.

Pleased up to this point but we just had our 3rd problem in 7 months. And of course it is a Friday night. Called and waiting to see how this gets resolved. Stand by update: received a call on Sunday and appointment set for monday noon..now we see if they can fix..very pleased they responded now if they can fix.... UPDATE: Came on time and in two minutes it was working..it was a stuck footrest safety switch. Thank you

The technician arrived within the time "window". He clearly explained what he was doing, and answered our questions.

My parents had a Lifeway Mobility chair for their stairs and a lift in the garage. Daniel and MacKenzia were professional, informative and patient with all of our questions. They are truly a top notch company. They understood the importance of meeting the needs of my parents with clear communication. Thank you for making their home more accessible and safe!

We were referred by friends and our experience was great from start to finish. We enjoyed working with Thomas an Luke, Damian, Justin,Thomas and K ent. They were professional and skilled. We will use them again if needed.

Allan the installer did an awsome job,very knowledgeable and answered any questions I had. Great Job.

The employee was very knowledgeable and gave us advice how to maintain the stairlift.