Susan
Wally was on time and efficient and…
Wally was on time and efficient and pleasant as always.
Response from Lifeway MobilityAug 3, 2021
Thanks so much for the positive feedback regarding Wally's service! We appreciate the 5* rating!

Stair LiftsStair Lift CostWheelchair RampsWheelchair LiftsHome ElevatorsTransfer AidsLive. Life. Independently. Lifeway Mobility offers a variety of mobility and accessibility solutions to improve safety and provide independence for individuals with limited mobility in California, the Mid-Atlantic, Midwest, Rocky Mountain region, Southeast, and Southern New England. At Lifeway Mobility, our primary goal is to understand the accessibility needs of our customers and their caregivers and then to identify the appropriate solutions that will meet those needs. We provide stair lifts, wheelchair ramps & lifts, and transfer aid solutions in all locations, residential elevators, and bathroom modifications in select locations. Lifeway Mobility strives to provide every customer with a 5-star experience, from initial contact to installation. Our local teams also offer service installation, so you'll always have someone to call should you run into any issues. We're proud to be recognized as the "Best Stair Lift Company" by the National Council on Aging & US News and have a 4.8/5 rating with over 10,000 reviews and counting from real customers across the U.S. For additional reviews specific to our two core main products, please use the links below. Stair Lift Reviews: https://www.lifewaymobility.com/stair-lift-reviews/Wheelchair Ramp Reviews: https://www.lifewaymobility.com/wheelchair-ramp-reviews/Home Elevator Reviews: https://www.lifewaymobility.com/home-elevator-reviews/ You'll also find video testimonials, where customers share how their accessibility solution from Lifeway Mobility improved life at home and has changed their lives for the better. To schedule a free consultation, please contact us directly or visit our website. We look forward to helping you and/or your loved ones live life independently.
Lifeway Mobility (lifewaymobility.com) has 3,156 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Susan
Wally was on time and efficient and pleasant as always.
Response from Lifeway MobilityAug 3, 2021
Thanks so much for the positive feedback regarding Wally's service! We appreciate the 5* rating!
Kevin O.
Jose & Joe did excellent work. Very personable, knowledgeable and efficient. They did a great job explaining the features of our purchase and how it works. I can not recommend them more highly.
Response from Lifeway MobilityAug 3, 2021
Thank yo so much for the possitive feedback re the installation of your new stair lift. We're glad to hear you the 5* experience that we strive to provide to all of our customers. We appreciate the recommendation as well!
Susan
This company & its employees were kind, pleasant to work with & accomodating in every way possible.
Response from Lifeway MobilityAug 1, 2021
Thanks for the positive feedback and 5* rating!
Russell
Doug came to our house on time, cleanly dressed and very pleasant to work with. He took his time with our decisions and every aspect of the grab bar installation. He worked with us on what style of bars would work best for us in each location and offered valuable suggestions. His prices were more than reasonable. We would recommend Lifeway Mobility and Doug Tandy for any mobility project you are looking to undertake. Russell Greene
Response from Lifeway MobilityAug 1, 2021
Thank you so much for taking the time to submit your feedback. We really appreciate the 5* rating and recommendation. We will pass on your kind words to Doug!
Gary
On time and professional
Response from Lifeway MobilityJul 29, 2021
Thank you for the positive feedback and 5* rating!
John
Everything was very easy right from the first phone call to schedule a free in home estimate, to the installation. The representative that came to do the measuring and options for a ramp was very nice & knowledgeable of our needs. The installers were also nice and did a great job installing and explaining things, the price was very affordable. Highly recommended.
Response from Lifeway MobilityJul 26, 2021
Thank you so much for taking the time to submit your feedback on the installation of your wheelchair ramp. We appreciate the 5* rating and recommendation.
Barbara A. W.
Repair man was on time and explained what was happening and what he was doing. He was very polite and knew what he was talking about.
Response from Lifeway MobilityJul 17, 2021
Thank you, we appreciate the 5* rating!
Kevin
Chris from the Minneapolis office arrived to do the camera measurements. The state of MN is paying over $10,000 for this install to my 83 year old father's stair lift. I had some cribbing for a temporary lift that I left in place per a discussion with Chris. He arrived, and was very angry with my parents that this cribbing was still in place. My 83 year old mother, who never says anything about anyone, said "he could have just kept his mouth shut, he was so angry." He went on to yell at my 2 year old grandson who was picking up measurement tiles Chris layer down to play with. My wife removed my grandson as soon as she noticed this, but Chris's demeanor, non-verbal's were unprofessional and very, very rude. He actually yelled at a 2-year old! I left a message for the manager of the Minneapolis store, but have not heard back. Chris went on to remove the cribbing, but was very frustrated and put out as this took more time and he was in a hurry. I want to say this is one bad apple, and hope the rest of the process goes better! I would like to see an apology from Chris to my parents.
Response from Lifeway MobilityJul 18, 2021
We are very sorry and concerned to hear about your experience with Lifeway Mobility. Our Minnesota General Manager, Bruce Stevenson, has reached out to you in an effort to address the situation. We are eager to resolve this. Please give him a call back ASAP. Thank you.