Nancy
The staff is the nicest to do business…
The staff is the nicest to do business with. Always courtious and polite.
Response from Lifeway MobilityDec 8, 2021
Thanks so much for the positive feedback and 5* rating. We greatly appreciate it!

Stair LiftsStair Lift CostWheelchair RampsWheelchair LiftsHome ElevatorsTransfer AidsLive. Life. Independently. Lifeway Mobility offers a variety of mobility and accessibility solutions to improve safety and provide independence for individuals with limited mobility in California, the Mid-Atlantic, Midwest, Rocky Mountain region, Southeast, and Southern New England. At Lifeway Mobility, our primary goal is to understand the accessibility needs of our customers and their caregivers and then to identify the appropriate solutions that will meet those needs. We provide stair lifts, wheelchair ramps & lifts, and transfer aid solutions in all locations, residential elevators, and bathroom modifications in select locations. Lifeway Mobility strives to provide every customer with a 5-star experience, from initial contact to installation. Our local teams also offer service installation, so you'll always have someone to call should you run into any issues. We're proud to be recognized as the "Best Stair Lift Company" by the National Council on Aging & US News and have a 4.8/5 rating with over 10,000 reviews and counting from real customers across the U.S. For additional reviews specific to our two core main products, please use the links below. Stair Lift Reviews: https://www.lifewaymobility.com/stair-lift-reviews/Wheelchair Ramp Reviews: https://www.lifewaymobility.com/wheelchair-ramp-reviews/Home Elevator Reviews: https://www.lifewaymobility.com/home-elevator-reviews/ You'll also find video testimonials, where customers share how their accessibility solution from Lifeway Mobility improved life at home and has changed their lives for the better. To schedule a free consultation, please contact us directly or visit our website. We look forward to helping you and/or your loved ones live life independently.
Lifeway Mobility (lifewaymobility.com) has 3,156 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Nancy
The staff is the nicest to do business with. Always courtious and polite.
Response from Lifeway MobilityDec 8, 2021
Thanks so much for the positive feedback and 5* rating. We greatly appreciate it!
Valued C.
The serviceman arrived within the scheduled time, was very pleasant, checked out the stairlift thoroughly and answered all my questions.
Response from Lifeway MobilityDec 8, 2021
Thanks for taking the time to submit your feedback on the service provided on your stairlift. We appreciate the 5* rating and are happy to hear how satisfied you were with his work and customer service.
Cheron
The stairlift set up for family member, one day made appointment, 10 days later it was installed, so for so good. Will give more review later.
Response from Lifeway MobilityDec 7, 2021
Thanks for taking the time to submit your feedback. We look forward to receiving additional feedback. Please don't hesitate to contact us should you have any questions or concerns.
Judy
Jason is very nice explaining what he was doing for the safety reasons of the ramp. Very professional and got the job done, even with the wind blowing and cold out. I would highly recommend him.
Response from Lifeway MobilityDec 7, 2021
Thank you so much for providing feedback on the ramp installed by Jason. We appreciate the recommendation and are happy to hear how satisfied you were with the Jason's customer service and expertise. Thank you for choosing Lifeway Mobility for your wheelchair ramp!
Ellyn W.
My chair lift began beeping on a Sunday, so I phoned the office even though I didn’t expect to hear back from anyone until Monday. Much to my surprise, I received a call back a few hours later and it was Sarah Tuten calling to tell me that she arranged for someone to come to the house Monday morning, which was the best she could do. She then instructed me how to turn off the unit to stop the annoying beeping sound, which was very helpful. The best part is that she mentioned she was in Arizona on vacation but handling the call. Thanks to Sarah, who went above and beyond to help me. I now have my chair lift working again in less than 24 hours since I made my initial call! I’m extremely satisfied.
Response from Lifeway MobilityDec 7, 2021
Thanks so much for taking the time to submit your feedback. We always do our best to get someone as quickly as we can to service the stairlifts we've installed. We'll be sure to pass these kind remarks on to Sarah. Thank you for choosing Lifeway Mobility!
Robert B.
we are getting closer to a solution. The replaced switch for the rail extender solved the stopping of the chair before it reached bottom. However, the battery is not charging at the bottom when a person is on the chair. It only charges if the cair is brought to the bottom with the remote. Here is hoping that the next technician visit will correct that fault.
Response from Lifeway MobilityDec 5, 2021
We're very sorry for the issues that you've experienced with your stairlift and for the inconveniences as this is not the norm for this product. We promise to continue to work towards solving these issues so that your lift is functioning properly. Please don't hesitate to contact us if you'd like to discuss further or if there are any other questions.
Bruce
He seemed to be good and thorough. However, he lacked a positive personality. Did not seem personable. He did the work fine. So, I guess that is what really matters.
Response from Lifeway MobilityDec 3, 2021
Thanks for taking the time to submit your feedback. We're sorry for the lack of positivity and will address this with that team member. We're glad to hear that issue was the stairlift was resolved. Please don't hesitate to contact us if you have any additional concerns or questions.
Valued C.
Service professional called prior to arrival as requested and was here within the appointment window. Nice, knowledgeable and thorough
Response from Lifeway MobilityDec 3, 2021
Thanks so much for the feedback on the service visit for your stairlift. We appreciate the 5* rating and are pleased to hear how happy you were with the technician's customer service.