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Lifeway Mobility Reviews | Read Customer Reviews of lifewaymobility.com

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Health & Medical
Physical Aids
Lifeway Mobility

Lifeway MobilityReviews of lifewaymobility.com

4.83,156 reviews
Physical Aids

Lifeway Mobility4.8

Reviews3,156 About Contact

Overall score

4.8 out of 5

Excellent

Average of 3,156 reviews

Distribution

5★92%
4★4%
3★1%
2★1%
1★3%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 714-1930
lifewaymobility.com
[email protected]

About Lifeway Mobility

Stair LiftsStair Lift CostWheelchair RampsWheelchair LiftsHome ElevatorsTransfer AidsLive. Life. Independently. Lifeway Mobility offers a variety of mobility and accessibility solutions to improve safety and provide independence for individuals with limited mobility in California, the Mid-Atlantic, Midwest, Rocky Mountain region, Southeast, and Southern New England. At Lifeway Mobility, our primary goal is to understand the accessibility needs of our customers and their caregivers and then to identify the appropriate solutions that will meet those needs. We provide stair lifts, wheelchair ramps & lifts, and transfer aid solutions in all locations, residential elevators, and bathroom modifications in select locations. Lifeway Mobility strives to provide every customer with a 5-star experience, from initial contact to installation. Our local teams also offer service installation, so you'll always have someone to call should you run into any issues. We're proud to be recognized as the "Best Stair Lift Company" by the National Council on Aging & US News and have a 4.8/5 rating with over 10,000 reviews and counting from real customers across the U.S. For additional reviews specific to our two core main products, please use the links below. Stair Lift Reviews: https://www.lifewaymobility.com/stair-lift-reviews/Wheelchair Ramp Reviews: https://www.lifewaymobility.com/wheelchair-ramp-reviews/Home Elevator Reviews: https://www.lifewaymobility.com/home-elevator-reviews/ You'll also find video testimonials, where customers share how their accessibility solution from Lifeway Mobility improved life at home and has changed their lives for the better. To schedule a free consultation, please contact us directly or visit our website. We look forward to helping you and/or your loved ones live life independently.

Lifeway Mobility (lifewaymobility.com) has 3,156 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: lifewaymobility.com
Website: lifewaymobility.com
Category: Physical Aids
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 55% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lifeway Mobility reviews

3,156 approved reviews, newest moderated first

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Ilan W.
Jun 25, 2026
Highly recommend
Anthony is great. Responds fast and made it happen.
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William F.
Jun 25, 2026
Very competent and friendly staff
Very competent and friendly staff
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Susan B.
Jun 24, 2026
Lifeway Mobility in Raleigh
Lifeway Mobility in Raleigh, NC is totally unresponsive to calls for service. Since the lift will not go down all the way, it is useless. This issue has gone on for over 5 months. Installation in November, unit did not function. Replacement part in December, unit worked as expected. Starting in February, unit would stop short of full lowering down, unable to open lower door. Started calling Raleigh office and never received return call after multiple attempts. Why would the service requests never get a response? UPDATE: Lifeway Mobility has contacted me to schedule a technician to fix the issues with the VPL. If all goes well, I will revise my opinion of the company.
Response from Lifeway MobilityJun 24, 2026
We appreciate you taking the time to share your feedback. Sorry for the inconvenience and issues experienced when attempting to reach our team to schedule a service visit. As you're aware, we shared your review with our local team to escalate a response to you. A service visit has been scheduled for next week, as you mentioned in your "UPDATE" portion of the review. After talking to you, we uncovered that you were dialing the right number, but were selecting 1 (for sales) rather than 2 for service. In the future, please select 2 if needing service so it can be handled promptly and appropriately. We'll see you soon and appreciate your willingness to revise your review after we've had a chance to make things right and solve the issues with your platform lift. Thank You.
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Joyce H.
Jun 23, 2026
Everyone we dealt with from Lifeway…
Everyone we dealt with from Lifeway Mobility were friendly, courteous, professional and easy to work with. Our sales rep Justin was on time and made sure we understood the product to our complete satisfaction , never rushed us or pressured us in the least. Lisa, on the phone, Bruce in the showroom as well as Kathy were very friendly and helpful and finally Joe Sr. with the installation, neat, clean and again very friendly. We will certainly recommend Lifeway Mobility as soon as the opportunity arises. Thank you all. Bill and Joyce Hoffman.
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Bob M.
Jun 23, 2026
Best vendor to help for handicapped…
Best vendor to help for handicapped people.
Response from Lifeway MobilityJun 23, 2026
Thank You!
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Sherry S.
Jun 22, 2026
Quality
On time. Dependable, thorough and they don’t leave until you are 100% satisfied. They like to make sure you can manage safely with everything involved with the chair, the steps the , mounting and dismounting. Just a great company with quality products and people.
Response from Lifeway MobilityJun 23, 2026
We appreciate the positive feedback and are glad to hear your experience matches the 5-star one we strive to provide to every family that we serve. Thank you for choosing Lifeway Mobility!
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William
Jun 22, 2026
Good service on 3-year old stair chair.
The serviceman who came to lubricate, inspect and otherwise service our stair chair was one of the two-member team that installed the chair three years ago. Scheduling was easy and arrival was on time and nicely announce. The result is good.
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Marsha McNeil P.
Jun 22, 2026
Great company to use
This experience was great. The salesman was easy to talk with, gave accurate information, and used time wisely. The insulation is super quick. The ladies in the office were exceptional, Paige and Denise, correspondence was quick and resourceful. Although, our dear mom as passed on, she enjoyed the stairlift. Thank you for your service
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