Lifeway MobilityReviews of lifewaymobility.com

The installation of our new stairlift on 7/29/26 did not go smoothly at all. The installer, Shane Pye, arrived and within 5 minutes, needed to use our powder room where he proceeded to take a dump, which necessitated the lighting of fragrance candles and use of Lysol aerosol to dissipate the smell. The installer also did not use any disposable boot covers over his work boots (unlike the salesperson, Steve Hannigan, who initially sold us the stairlift) when entering our home and during the installation of the stairlift. We had to vacuum the stair runner and mop the hardwood floor after he left. His initial measurement for the rail placement was incorrect, so he had to drill new holes and left two unsightly holes on the first step of our staircase. We had to go to Lowes to get wood filler to repair the holes after he left. Finally, the installer forgot to bring two new remote controls for the stairlift. He gave us two dirty and scuffed up remote controls (which we initially refused) but reluctantly accepted after he promised to ship us two new remotes. We contacted our salesperson, Steve Hannigan, immediately after the installation regarding the new remotes and he said it would be no issue to have them shipped. It has been over two weeks and despite follow-up calls and texts to Steve (who is no longer responding), we have not received the new remotes as promised. We paid nearly $6,000 in full for our brand new stairlift and reasonably expect all components and accessories to be in new condition. If this issue isn’t resolved (the delivery of two brand new remotes as promised), we cannot recommend this company and would advise others to look elsewhere for a stairlift. Sincerely, Anh Dam, M.D. Neuroradiologist

FRANK was amazing. He came in on a Saturday explained everything he made the experience well worth it very knowledgeable excellent communication throughout the whole process. Dakota came in very professional and made the installation a breeze.

Jose M providedgreat service.

I have been dealing with Lifeway Mobility since 2023 and have always had quick response to my phone calls and getting service calls has also been very prompt. There are two technicians that usually do my work. They are both very nice and efficient and explain everything to me. Thank you. Ms. C. Grove

Doug was fantastic , he did a great job on our stairway lift, he took the time to explain everything in detail……… Thank you Doug. We appreciate you . Thank you Lifeway Mobility

Good service.well behaved tech.

Both the set-up and removal of our mobility ramp was excellent. The technicians were great both times, punctual and precise. They also installed and removed our stair lifts, also with excellence. I will recommend Lifeway Mobility to all who need these services.

AJ and Collin did a great job installing the chair lifts. Even returning when one remote moved both chairs, even though it was late in the day. The chairs are working very well.