Jennifer S.
Patient
Patient, kind. Effecient

Stair LiftsStair Lift CostWheelchair RampsWheelchair LiftsHome ElevatorsTransfer AidsLive. Life. Independently. Lifeway Mobility offers a variety of mobility and accessibility solutions to improve safety and provide independence for individuals with limited mobility in California, the Mid-Atlantic, Midwest, Rocky Mountain region, Southeast, and Southern New England. At Lifeway Mobility, our primary goal is to understand the accessibility needs of our customers and their caregivers and then to identify the appropriate solutions that will meet those needs. We provide stair lifts, wheelchair ramps & lifts, and transfer aid solutions in all locations, residential elevators, and bathroom modifications in select locations. Lifeway Mobility strives to provide every customer with a 5-star experience, from initial contact to installation. Our local teams also offer service installation, so you'll always have someone to call should you run into any issues. We're proud to be recognized as the "Best Stair Lift Company" by the National Council on Aging & US News and have a 4.8/5 rating with over 10,000 reviews and counting from real customers across the U.S. For additional reviews specific to our two core main products, please use the links below. Stair Lift Reviews: https://www.lifewaymobility.com/stair-lift-reviews/Wheelchair Ramp Reviews: https://www.lifewaymobility.com/wheelchair-ramp-reviews/Home Elevator Reviews: https://www.lifewaymobility.com/home-elevator-reviews/ You'll also find video testimonials, where customers share how their accessibility solution from Lifeway Mobility improved life at home and has changed their lives for the better. To schedule a free consultation, please contact us directly or visit our website. We look forward to helping you and/or your loved ones live life independently.
Lifeway Mobility (lifewaymobility.com) has 3,156 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jennifer S.
Patient, kind. Effecient
NB
The installer was very professional and kind and went overboard to make things work out when a curve in the wall at the middle landing interfered with the original placement of the track. However, this realignment of the track means less leg room coming up the stairs.
Tracy T.
Lifeway Mobility (Charlotte, NC location) is friendly, trustworthy and are available to you at anytime should you have questions concerning their products, scheduling and installation. Thanks again Lifeway Mobility!
Response from Lifeway MobilityFeb 28, 2024
Thank you so much for the positive feedback and for choosing Lifeway Mobility!
Eric
All the great reviews about Accessible System were true. Fernando & Jeff, our installers, exceeded in every way. From the way they interacted with my wife and I, to their respect for our home, to the quality of their work. It was a pleasure having them here.
Tym
Great service thank you!
Dan R.
Installer was very professional and accomplished. The installation took longer than expected due to issues with our staircase. However, after he left and my wife tried to use the lift for the first time, it stopped halfway up the stairs and would not move. This frightened her and resulted in me having to help her out of the chair to climb the rest of the way up the stairs. as a result of this experience she has refused to ever use the lift again and we are having it removed and our money refunded.
Response from Lifeway MobilityJan 26, 2024
We appreciate you taking the time to share your feedback. We're sorry that the stairlift stopped halfway up on your wife's first trip up the stairs using the lift. Our team initially went out to get longer screws to secure the rail to the staircase. He demonstrated how it worked, and tested the lift himself, but as you mentioned, your wife refused to ride the lift again. While we are confident that the lift will work as it should, we are working with you to have it removed. Please don't hesitate to contact our local team with any questions or concerns, or if your wife changes her mind. We're sorry that the solution did not work out for her as intended.
David F.
Derrick was outstanding. Very competent, knowledgeable of the product, courteous, friendly, patient and and outstanding employee that you are fortunate to have on your team.
Joseph G.
Home installation was very professional and completed in about 2 hours. The service tech was in-depth with the training and told us we could call his direct cell number if we had any follow-up questions.