Guadalupe P.
Five stars aren't enough for Humberto
Five stars aren't enough for Humberto. He fixed my lift in the middle of May. He warned me that my lift might eventually need another fix, but it should last for about a year. Unfortunately, my lift stopped working a couple of days later. Humberto came back on May 24, which was a very hot day. I felt bad for him because he had to make phone calls in between to resolve the problem with my lift, which meant he was outside in the heat for a longer time. He was drenched in sweat but never lost his patience, which surprised me. I've always had problems with Lifeway Mobility. Every person who has ever come to fix my lift has had a bad attitude, didn't explain things well, and blamed me for things. These were just awful experiences. But Humberto explained and broke things down very well and professionally. Thank you, Humberto, for giving me my first positive experience with Lifeway Mobility. Please pay attention to Humberto's character and how he does his job because it's people like him that this company needs to hire more of. If I could make Humberto my personal lift mechanic, I would in a heartbeat! Thank you, Humberto, for your great service. I know it may not be possible but I hope you're the one who fixes my lift if it ever fails me again in the future! You are the best! - Guadalupe Pinzon


