Lifeway MobilityReviews of lifewaymobility.com

Reliable product. Excellent service.

Justin provided excellent, professional service and took care of the problem right away. He also gave me tips for the future to avoid the issues we had experienced. Thank you so much!

Isiah and Jeremy were great Answered all my questions!! And made me feel comfortable with using them

Personalized, efficient, quick response, honest representation.

Armando and Paul did a great job. Very professional. Great product and company

The young man named Griffin was able to install my equipment exactly as I wanted it.

Great experience with Stairlift and Bathtub Modification Our salesman Steve worked closely with us to identify different solutions for our needs and didn't pressure us into the most costly solution but helped us determine what would work best. He was incredibly helpful throughout the entire process. The installation team arrived on time, provided excellent instruction for how to use both the Stair Lift and convertible tub conversion, and completely cleaned up after themselves. They were knowledgeable and completed the tasks in a professional manner. The stairlift is already making a big difference in my mother's life. The tub modification was an overdue update. Both have made an impact in improving my mother's mobility in and around her home.

One star! This company has no emergency service repair assistance. One of my four newly purchased stairlifts has needed repairs twice since the June 24th 2024 install. My 93yr old parent had to walk down one entire flight of steps on Saturday July 6th because a chair wouldn't move and NO ONE from Lifeway Mobility is available to service a client on weekends, nor within a day to day weekday need!!!! Totally UNACCEPTABLE for a MOBILITY company! Then on Wed July 17th the one service representative Ive had, came back out and advised that a new chair was needed after failed attempts to resolve an issue with it. He said he'd call and return with one by the next day or two by July 19th. Then I called the company the following week on Monday, July 22 because he didn't call nor return. Was told he was out on vacation until Wednesday July 24th and he'd call me then. We'll NO FOLLOW-UP CALL from the company nor him that entire week. I HAD TO CALL THIS COMPANY YET AGAIN THE NEXT WEEK on Monday July 29th TO INQUIRE ABOUT THE NONE RESOLVE AND NO COMMUNICATION from them about it!! THEY COULD ONLY ASSIGN ME A REPAIR DATE WED AUGUST 7TH!! My parent had a medical issue on Tuesday, July 30th, and because the one chair lift was still stalling, I became necessary for them to be carried down the flight of stairs to leave the house!!! THE IS RIDICULOUSLY USELESS AND UNRELIABLE LACK OF CUSTOMER SERVICE FROM A SUPPOSED MOBILITY COMPANY!!! * Additionally, I was informed that if I called another company to do any repairs to the BRUNO stairlifts they'd installed, that would VOID MY WARRANTY!!! REALLY LIFEWAY! Never expected this type of service deficiency and the sales representative should have explained such a detrimental potential issue!! DO NOT USE THIS COMPANY! THEY ARE TOO UNDERSTAFFED AND HAVE NO EMERGENCY REPAIR SERVICE! I'M VERY😠