LifeTime Movers Chicago1 Personalized Service: We tailor our moving services to meet your specific needs, ensuring a smooth and customized experience from start to finish. 2 Experienced Team: Our team is made up of seasoned professionals who handle your belongings with the utmost care and expertise. 3 Transparent Pricing: We provide clear and upfront pricing with no hidden fees, so you know exactly what to expect. 4 Comprehensive Services: From packing and loading to transport and unloading, we offer a full range of services to cover every aspect of your move. 5 State-of-the-Art Equipment: We use the latest moving equipment and technology to ensure the safety and efficiency of your move. 6 Customer Satisfaction: Our top priority is your satisfaction. We go the extra mile to ensure that you are happy with our services and that your move is as stress-free as possible. 7 Eco-Friendly Practices: We are committed to sustainable practices, using eco-friendly materials and methods to minimize our environmental impact.Choose LifeTime Movers for a reliable, professional, and hassle-free moving experience.
LifeTime Movers Chicago (lifetimemovers.us) has 45 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 2 reviews with 1 star · Clear filters
David P.
The "binding" estimate that I received a month before the move increased nearly 30% two days before my move even though nothing changed. When I called to complain I was told "the computer must have miscalculated" and rather than honoring the "binding" estimate, I was told my only option was to cancel the move and find new movers. Shady. The actual guys doing the moving, however, were great.
Anonymous
Very poor communication from beginning to end. Multiple people, different phone numbers, and many times I was left waiting for hours. They show no respect for your time. The different representatives that I had to contact also don’t communicate with each other, because they gave me different information about costs and time lines. The final delivery was handled haphazardly, and my belongings were sloppily dropped off in my apartment. I had already discussed and made payments to the coordinating team, but one of the men servicing the job refused to leave unless I made an additional payment to him directly. He continued to message me the following day, to which the coordinating team just said to “block him”. Not professional. I understand that there are variables that affect a long distance move, even though the initial salesperson told me there was a “90% chance” that my delivery would arrive in a specific time window. Ultimately, my dissatisfaction is that I tried to get updates and information so that I could plan accordingly, and I was either ghosted or got delayed responses, sometimes with last minute information.
Response from LifeTime Movers ChicagoSep 6, 2025
Move from IL Chicago to NY New York We’re sorry to hear you were dissatisfied, but we’d like to clarify a few important points so that future customers can understand how we handled your move. First, it’s not unusual to have multiple points of contact during a move - we have different departments involved. You may speak with a moving coordinator from their direct line, as well as the driver or delivery team members from their own numbers. We always aim to communicate clearly and were consistently responsive, even when we received daily calls demanding delivery on a specific date - something that was not included in the service you selected. Despite that, we stayed within our ETA schedule. Your first available delivery date was Friday, the 22nd , and we delivered your shipment on Monday, the 25th - the next available business day , as weekend days do not count toward delivery timelines per Department of Transportation regulations. Regarding payment: Like 99.9% of licensed moving companies in the U.S., our contract clearly states that payment is due upon delivery - once the driver arrives at the delivery address, and before unloading begins. In your case, we made an exception and allowed the team to complete the job before finalizing payment. The additional charge was for a long carry, which was not reported in advance and is also clearly outlined in the contract. Paying that directly to the delivery team was appropriate and within policy. As for the claim of “sloppy” delivery - the presence of moving blankets on the floor is not a sign of poor service. Our team had limited time due to building elevator restrictions, and they worked efficiently to complete the move on time. Most importantly, your belongings arrived safely and without any damage. We know moving can be stressful, and we always strive to provide the best experience possible - but in this line of work, you simply can’t make everyone happy. This situation reflects the importance of realism when it comes to expectations and the logistics of long-distance moving. We stand behind the effort and professionalism of our team on this job.