LifeTime Home ServicesReviews of lifetimehs.com

Very disappointing experience. I would NOT recommend this company. Initially, they left a faucet dripping, which caused a water stain on the newly refinished tub. I thought that was the problem, but I later realized that was nothing compared to the real issue: the entire tub remained sticky and never properly cured, despite never being used. It took THREE WEEKS just to get a response and almost TWO MONTHS to finally get the tub fixed. Then, after all that, they charged me another $75 to correct the problem. I paid because I needed it resolved and felt I had little choice. Mistakes happen, but standing behind your work is what matters. In my experience, their warranty meant very little when I had to chase them for weeks and then pay additional money to get a failed job corrected. They eventually fixed it, but I would not use this company again.

I would leave zero stars but I’m not able to. I am writing this review to warn others about the absolute nightmare I have experienced with Lifetime Services. Their level of service is, frankly, the worst I have ever encountered. The problems started with the initial job, where the paint was neither mixed correctly nor cured properly; even after two weeks, it still wouldn't dry. When they finally came back to redo it, the quality was so poor and the workmanship so shoddy that the paint began to crack almost immediately. When they arrived for a follow-up to address these failures, it became clear they had no intention of doing the job right. The technician attempted to simply paint over the previous coats as a "band-aid" solution rather than removing the defective paint to address the root of the problem. When I instructed him that the paint needed to be removed and the job started anew, he flatly refused, claiming it would take "too much time," and walked out on the appointment. To make matters even worse, when they finally agreed to reschedule, they cancelled on me yet again—this time with the excuse that the technician "did not want to work late." It is clear that this company has zero respect for their customers' time or the quality of their work. So finally they came for the fourth and final time to complete the job and they scheduled it on their own time (disregarding my availability). Because I had to leave for work, I requested that the technician lock the unit upon completion of the work, as I was required to be away for my shift. Upon my return, I discovered the door had been left wide open. This is a significant lapse in professional conduct and safety! They are unreliable, unprofessional, and completely incapable of delivering a decent result. Save yourself the stress and look elsewhere for service.

Horrible work!.. Hired these people to refinish my cabinets, there’s paint everywhere where it shouldn’t be and barely any paint where it should be!.. Do yourselves a favor & stay away from them!

Horrible service!!! I got my tub reglazed 6/23/26. The work was neat and clean. Once I used the tub 6/26/26. The tub came unglazed. This was suppose to last for 1 year. It didn’t last a week. I called to let them know. My phone went right to voicemail several times. I messaged on thumbtack where I picked up the services nothing !

I hired Lifetime Home Services on May 27th, 2025 to do a complete re-grouting job in my bathroom. The first issue is that the technician arrived an hour and 15 minutes late. It took the technician an hour and 30 minutes to complete the re-grouting job in my bathroom. Mind you, Pablo, the scheduling manager, informed me that the job would take 5 hours to complete. The speed in which the job was completed is clearly indicative of the poor outcome of the job. For example, the technician did the following: 1.Allowed cement to drip on my tiles. 2. Left uneven grout lines 3.Grout powder / residue was left unclean 4. Caused my tub to clog because he allowed the grout powder and cement to go down my drain. I had to call a plumber which obviously cost me. In essence, my bathroom was left a complete mess! I submitted photos of the so-called "complete grout job" to the owner. He agreed that the job was poorly done and that the job would be redone. When I spoke to Pablo to reschedule a time to send a technician to fix the aforementioned issues, he suggested sending the same technician who initially did the job. I expressed to Pablo that I felt uncomfortable with allowing the same technician to come back to redo the bathroom grouting. Instead of sending someone else out to do the job, Pablo told me that the owner would give me a call, I assume to discuss the issue of sending the original technician further. 3 weeks have gone by since being told by Pablo that the owner would call me. At this point, I would like my money back! Homeowners beware do not hire this company for any home improvement jobs. RUN! I have pictures to illustrate the monstrosity.

The bathtub glazing and re-grout job were reasonable. The guys the company sent were very nice, professional and hardworking though it would have been nice if the company had explained we needed to remove everything from the bathroom otherwise and/or covered everything so it wouldn’t covered in a thick toxic dust. Also, I was promised a discount which was never applied.”

The representative came into OUR home and was offensive and turned aggressive when we kindly questioned the supposed "discount" we were told about when we agreed to have somebody come out. Stefan basically insulted us and literally stormed out of our house. BEWARE! The person who roped us into having them come out was NOT honest with us. He told us we'd receive a 40% discount. When RUDE rep came out he said that's only if we sign the contract right then and there. Also got very defensive when we questioned why we were told the average price of this service ranges $14,000 - 20,000 BEFORE the discount. Basically became aggressive, insulted us and literally stormed out of our home. Admitted that we were mislead because otherwise, "We'd never get anybody to let us come to their home". Sort of creepy! Of course when we tried to call and report him, nobody EVER answered. Watch, they require you verify the appointment when the solicitor is making it, they call you but never answer their phone when you need help or have questions. After you sign the contract, be ready for a fight if anything goes wrong or you aren't happy.

I got my tub refinished by this company I waited 8 days before I used it and it started peeling a week after using it. I called the company numerous times emailed them many times and no one got back to me. When they finally did after my sixth call they said they will come in a month but still charge me $75. This has been months of battling. I told them if they come I won't write a bad review but they did not care. I wish that didn't have to come to this I just wanted my tub fixed. Now I will go to home advisor to make sure they're not on there because it's not fair that a company like this gets to be at home advisor.