Carlos G.
Do not recommend. Take your business and time elsewhere.
As a long-time member paying nearly $600/month, I expected a professional and courteous experience—it was far from that. The front desk was unfriendly, pool staff were annoyed by simple requests, and I saw a child forced to walk back down slide stairs because of arbitrary timing rules. When I requested to keep my same rate while transitioning to dropping family members from my account (after a poor pool experience), the response lacked empathy and instead reminded me I’d receive automated emails I could “unsubscribe” from—tone-deaf isn’t enough to describe that dismissal. I had planned to recommend Life Time to colleagues and even promote it within my company. That’s no longer the case. I’ll be sharing this experience publicly and with anyone in my network who might be considering a membership.



