Life Time FitnessReviews of lifetimefitness.com

Life Time Clarendon Arlington VA location has bad hiring practices, multiple incidents of passive aggressive behavior and unprofessionalism from a staff member, including a verbal harassment incident, along with management lacking leadership and creating a cold culture who doesn’t seem to care at all about members as people. She showed NO empathy for me when talking to me, downplayed my concerns, and essentially I get the strong impression from her that this kind of harassment/employee bullying is acceptable at her location. As of today the staff member there is still employed. Horrible that Life Time thinks it’s somehow acceptable to allow this kind of treatment and harassment to their own members by their EMPLOYEES. Please don’t go here, this place has a toxic culture and I have been a victim to the way they completely mishandled my situation.

BAD customer service: Life Time Ajax, ON Canada (not worth your time or money). Bronze medallion course was held at Ajax location. the Kids were in outdoor pull for 5 days from 8am until afternoon. Got sun burn severely. On the day of test the instructor was distracted, spending much of the time chatting with other staff members rather then focusing on the students being tested. When my teenage son said he felt it was unfair that the instructor failed him and didn't even pay attention during the test to rectify the situation I spoke with manager. He said he will review the video footage and get back to me. After a week later I sent him an email to follow up. He didn't respond to my email. a week later I called he said he is not at work and didn't have time to respond to my email. I was at awe. This is how they treat a client. Avoid this location at all cost.

lts your loss that u had a chance to hire me the best cleaner. He just.a racist and wants his own kind. l don't care l never wanna work with someone like that. u don't know how to be a manager. and treat the employees right. who ever you hire won't last long to work there. Everybody STAY AWAY FROM GOOD LIFE TIME FITNESS AT MARKVILLE MALL. This manager dozen know how to run a fitness club. l hope it shuts down for good.👎

This place has become a JOKE, TOTAL JOKE. They used to care about their patrons. Tonight, they sent an email revoking me senior father who was grandfathered into our membership (after my 66 year old mother passed away) and sending an email they were revoking him for a "non-compliant membership." My father has become endeared by the trainers there having lost 80 pounds working with them after my mom passed. The email I received in the body said it was from Darius, but the email was Anaryiros and the signature was Jerry the membership concierge at Burr Rudge? Being in marketing this makes me laugh because it also shows how little care they put into sending anything to their customers - because they DON'T CARE. It's a reflection of what a joke this whole organization has become - right from the top. They raise prices on the daily, water is constantly dripping in from the ceilings, when the hallway isn't caving in at the entrance during the winter, and they aren't even offering half the amenities they used to in the locker rooms! The classes this summer have also been cut in half, even though dues keep going up. Now this, revoking a membership via email at 9pm of my senior father. I thought big pharma was the devil, but know now it's Lifetime who has such a monopoly over this area in regards to the gym market, people don't feel they can join anywhere else to get the same amenities. I pray for the day when a great gym comes and wipes this behemoth of a customer service nightmare off the radar. Then, maybe they'd get a taste of their own medicine - treating their patrons like a fly feeding off the dog crap on their shoes.

Served rotten food. Tried to return the food, can back out with rotten food.

Lifetime fitness faculty of operations team has very poor management. The manager for that department is very disrespectful because he provided me with a letter of termination without specifying the reason as to why I got fired. He accused me of doing things that are not true. I am not satisfied with the employees at this job and I won’t be attending lifetime anymore due to the poor work environment.

My 4 year old granddaughter recently visited me and I took her took her to my Burlington Lifetime club. Since they have a kid space I thought what a nice date. I would work out and she could play, then we could family swim. But they informed me that she could not come in because I am not her parent. IN what world. I belong to several clubs and this is new to me. Moreover, it appears at this club that they just randomly decide when guest can come which means she can not visit the club on Saturday or Sundays. When else would my grand child visit. To make be feel better they explain that other clubs have better guest policies. Mind you I pay 379/month. I feel so lucky. Me and my 4 year guest find the closes club 9 miles away in Medford and drive there. They inform me they don’t accommodate kids. But you can go to a club in north shore which is 50 minutes away. Because my grand child is crying and wants to swim, I decide to go. Since it is Saturday I am sitting in traffic for 30 minutes and still have 30 miles to go..so I abandon the trip. I cannot be more disappointed in Lifetime and this very non customer friendly policy. As I was sitting in traffic—I thought what would a traveling mother do? I can’t wait to find a better option. I hope future entrepreneurs search this site. This is very you find ways to enter into a market. Find a better way to treat their customers —we will be there.

At the pool, the instructor mentioned she would be testing my daughter’s swimming skills. After conducting the test, she allowed all the girls at the party to enter the pool except for my daughter. This was surprising since my daughter has completed all her swimming levels. When I requested a retest, the instructor declined. As a result, my daughter felt excluded, and we decided to leave immediately. My daughter’s feelings were hurt due to the unprofessional manner in which she was treated. We had been planning to become members of this gym, but we have decided against it. Based on our experience, I cannot recommend this gym.