Life Time FitnessReviews of lifetimefitness.com

Horrible gym, horrible staff, smelly 😂 Yuck

Terrible gym. Unfriendly and racist staff, outdated equipment and dirty. Avoid.

I’ve been looking for a gym for a while and thought I had finally found the right one, I was completely mistaken. The concierge kept rambling about how Israel is doing great in the war in Gaza and how unless I sign a paper that states “I support the genocide of children in Gaza” I apperantly can’t have a membership there. I couldn’t believe my ears of the words that were coming out of this woman’s mouth. They then proceded to call the police on me for not wanting to sign. Needless to say I will not be pursuing this gym any more as they have left me dumbfounded by this treatment.

I’ve had a very disappointing experience at this gym. The equipment is outdated, poorly maintained, and often broken, which makes working out frustrating and inefficient. The facility is overcrowded during peak hours, and there seems to be no effort to regulate the number of members or offer adequate equipment to meet demand. Cleanliness is another major issue, the locker rooms and restrooms are often dirty, and sanitation stations are frequently empty. On top of that, the staff is unhelpful and unfriendly. When I raised concerns about equipment or cleanliness, they seemed indifferent and didn’t follow up. For the price they charge, I expected far better facilities and service. I wouldn’t recommend this gym to anyone serious about their fitness or who values a clean, supportive environment. There are much better options elsewhere.

Really bad experience!! I was going there for about a week, but I decided to stop because of the rude management and poor customer care. All they seem to care about is money and selling memberships to everyone! Their staff seriously needs to be more friendly toward their customers.

NOBODY FOLLOWS RULES AND MANAGEMENT DOEST CARE OR LISTEN TO COMPLAINTS

Lifetime at Palm Valley is absolutely the worse run Lifetime facility in the valley. Items are constantly broken and the time to repair is long, if at all. An example is the apple readers to check-in people at the front deck were removed because they were broken and were not going to be replaced. The readers have no moving parts. Two readers couldn't possibly break at the same time. They were removed because they didn't want to pay the fee. The lack of employees means the locker rooms are always dirty. The mens steam room is always down. There is broken exercise equipment thats been broken for years. Informing management just falls on deaf ears. Running a gym on a shoestring budget and charging the members $150 a month is stupidity. If you join Lifetime, avoid Palm Valley. I've been a member since 2005 and have quit because of this location. It used to be a nice place.

LifeTime Lakeshore - Front desk man yelled at me in front of everyone and said I had to sign documents and that I could not enter the facility. I told him I had already signed twice but that i would sign again onnway out. He would not let me in. I told him I would leave. How embarrassing. I told him it wasn't ok that he yelled at me and he said nothing as he looked down. I hope other people treat his mother, his sister(s) and grandmother with more respect than he did me. I will resign my membership. Congrats LifeTime