GAYLORD C.
kkkk
so far so good
Response from Lifesmart OutletMar 20, 2025
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.

Lifesmart Outlet is a trusted online retailer specializing in Lifesmart Spas, replacement parts, accessories, and hot tub maintenance products. With more than 20 years of experience in the spa industry, we help customers confidently purchase, maintain, and enjoy their hot tubs through expert guidance and reliable service.Our Customer Care Experts are available through phone, email, and live chat to assist with:Hot tub selection and product recommendationsReplacement part identificationWater care and maintenance guidanceTroubleshooting and ownership supportWhether you're shopping for a new Lifesmart Spa or looking for the right replacement component, our team is committed to helping you find the right solution.We believe outstanding customer service is just as important as the products we sell. By combining industry expertise, responsive support, competitive pricing, and a customer-first approach, we strive to earn the trust of every customer before and after the sale.Learn more at LifesmartOutlet.com.
Lifesmart Outlet (lifesmartoutlet.com) has 391 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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391 approved reviews, newest moderated first
GAYLORD C.
so far so good
Response from Lifesmart OutletMar 20, 2025
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
Matthew M.
The sales department was extremely helpful! Dan was very knowledgeable and helped me every step of the way.
Response from Lifesmart OutletMar 20, 2025
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great! Dan is one of our superstars, and he is a great resource for understanding and even troubleshooting when needed!
Sharon W.
Responsive and respectful
Response from Lifesmart OutletMar 20, 2025
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
Bill W.
Buyer BEWARE. I purchased a hot tub from these people and they were misleading on who the manufacturer was. They didn't send me pre-delivery instructions stating the type of wiring needed which cost me an addition $1,000. in electrician fees. They also didn't alert the manufacturer with data on my purchase.
Response from Lifesmart OutletMar 20, 2025
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great...there are a lot of pieces to understanding and buying a hot tub, and it can be very helpful to talk with a real person before finalizing your purchase!
Sarah W.
Great staff helped me find the right product for my needs. I'm happy!
Response from Lifesmart OutletMar 20, 2025
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
Anthony B.
The chat window spelled out everything I needed, which made the purchase easy.
Response from Lifesmart OutletMar 20, 2025
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great! The Chat is staffed by the same team that you get when you call in during our normal business hours!
Alton B.
Helpful, quick and knowledgeable.
Response from Lifesmart OutletMar 6, 2025
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
WILLIAM W.
Our original cover when we bought Lifesmart spa was 1000% better quality then this lite weight $800 cover. It's a joke. I should have ordered a cheaper and better one else where. Very unhappy with .
Response from Lifesmart OutletMar 6, 2025
I am sorry to hear you are not pleased with the new OEM Lifesmart Weathershield cover. This is different from the vinyl cover, and the mfg changed all new spas and all new replacement covers to the Weathershield poly cover over a year ago. This cover is lighter, more durable, and better insulated than the previous vinyl covers. Since the vinyl feels heavier, it feels more significant; however, this is the cover many mfgs are moving toward and is growing daily in the market. I hope your experience over time gets better, and your disatisfaction is merely a factor of missed expectations. Don't hesitate to reach out to us if we can help in any way! LifesmartOutlet.com