Life's AbundanceReviews of lifesabundance.com

Response from Life's AbundanceMay 3, 2021

Thank you so much for your feedback! We can certainly understand your concerns about shipping charges. At Life’s Abundance, we are constantly looking for ways to keep shipping reasonable. We’re not a mega-corporation that manufactures massive amounts of products and brands, storing them in huge clearing houses where they’re kept for long periods of time waiting to be shipped out to smaller warehouses and store stock rooms until ordered or stocked on the shelves. We’re all about premium quality, safety and superior service at Life’s Abundance. Our products are made regularly in small batches and shipped directly to one of our clean, climate-controlled warehouses where they are carefully boxed and shipped. And, in case we need to communicate with you about any of our products, we have a quick response system to share information quickly and effectively. These are services you just don't get with those mega-corporations. We do appreciate you choosing Life's Abundance and hope your pup continues to enjoy their food and treats!

Response from Life's AbundanceMay 3, 2021

We can't wait to hear what your kittens think! Thank you for choosing Life's Abundance!

Response from Life's AbundanceMay 3, 2021

Thank you so much for your review. We take great pride in our quality control, a big part of which depends on the valuable feedback from pet parents just like you. We want to assure you that the food you ordered is the food you received. Let me explain how we know this. As part of our Quality Control Program, we keep samples of every batch of food for over a year past the best-fed-by date, giving us the opportunity to examine the same food that the consumer has at home should a problem arise. Our food is produced in frequently made batches, each of which is tested prior to leaving the manufacturer. Any problems would be consistent throughout the batch, and not isolated to any one particular bag. We log all customer complaints and therefore can assure you that we have had no indication from any other customers regarding issues with the batch in question. The ingredients that go into our foods as well as the process used in manufacturing can cause a slight variations in the kibble including color, smell and size, which is likely what you are noticing. Most commercial brands use additives to make each batch look and smell exactly the same. Part of our commitment to you and your furry friend is to never add unnecessary ingredients for aesthetic reasons (like the appearance of the food). We hope you continue to enjoy this food and that your pup lives a long, happy life by your side!