Monica N.
Olivia - Customer Service Representative
I spoke with an Olivia from your company. I explained why I was calling regarding returning a shipment I received on Saturday. Bailey has been on this food since 2018. She has really bad allergies and her VET wants to change her food to help with getting her allergies under control. Olivia was helpful, kind and very understanding with what I was had called for. She gave me a RA# to return the new shipment of food and explained how to go about returning the unopened dog food. I feel bad I have to cancel her auto shipment from your company. But I have to do what is best for Bailey and her health.




