Shirley G.
Outstanding customer service
Outstanding customer service. My two boys broke their cases. Lifeproof shipped out two new cases no questions asked. Very polite and friendly as well!!
LifeProof is listed under Computers & Phones.
LifeProof (lifeproof.com) has 461 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Shirley G.
Outstanding customer service. My two boys broke their cases. Lifeproof shipped out two new cases no questions asked. Very polite and friendly as well!!
Abigail
BEST COMPANY AND CUSTOMER SERVICE EVER!!!!! I called customer service to trade out my Lifeproof case, and was answered by a very kind customer service representative, Dexter. He was incredibly helpful and I have never experienced such stellar customer service. Would 100% recommend investing in a Lifeproof case, because they are not only reliable phone cases, but also they are a very reliable company. Definitely would recommend!
matt R.
Life proof is honestly the best company I have ever dealt with, although I have had some problems with the clip for the charger breaking fairly easy, they have sent me a new case everytime with exceptional customer service, such friendly and positive staff. Although the charging clips seem faulty, and is definitely something they need to work on, overall I love the case it's the only case I will ever buy, keeps my phone funky fresh! Thanks life proof keep up the great work
Corey B.
Overly impressed. Bought with reservations about the warranty but loved the product. then i accomplished damaging the case after months, and with no issue they fixed me up. I wont be buying any other case for mt devices.
dan M.
Ordered for my galaxy s8, was a bit dubious after reading bad reviews on volume buttons not working, screen protectors being a bad fit, bad customer service... arrived today and honestly cant fault it! Everything is perfect. Got the sunset bay colour, its loveley! Highly reccomended!
Jack N.
Man, ive been reading all the reviews and a lot of these people must be buying fakes or something. Ive had 2 lifeproof cases, only because I have an LG G5 and with the always on display, the part of the case that allows the sensor to work rubbed off, but I called them and I got a new one within a few days. I didnt mind paying for shipping because I'm happy knowing my phone can go through anything and survive (not to mention, I got the case for only $65 because it was on sale). The case fits my phone perfectly, never had any issues with looseness, ive never had any scratches on my phone due to the case, nothing. This case has given me nothing but positivity. The only thing I can gripe about is the built-in screen makes the phone screen not look AS nice, but it's not a huge deal. I work at a fruit store and ive gotten melon all over the screen using it to play music, Ive had friends spill pop on my phone, ive spilled greasy vegetable juice on it, but just one quick rinse under the sink and it's perfect. Definitely will continue using lifeproof and everyone whos had a problem, I just have to say sucks for you lol
Michael L.
I was ice fishing yesterday and sure enough dropped my phone down the hole. 10’ of ice cold water and my phone lade at the bottom.... I was freaking out about losing my phone then I decided why can’t I just fish for it and that’s what I did. I put a heavier lure (jigging rap) drilled a few more holes to get directly over phone and proceeded to snagging it.. I hooked it the first time and stood it up then a second time I flipped it over then the third time I had it standing and it felt good so I set the hook and bam I raised it up hand over hand until it was back in my hands. The phone never turned off or had any problems.the phone was submerged in ice cold water for 45 minutes.. I am more than impressed. Thank you LIFEPROOF
Marie S.
My husband works with heavy equipment, yesterday while operating a 345 excavator with a rock hammer attached his phone somehow managed to slip out the machine door unnoticed and became buried under about a foot of boulders, we went back to the area as soon as he noticed his phone missing, dialed his number and tracked the ring, we pulled boulder after boulder until finally we saw his phone. This product is amazing! A rock had punched a hole through the lifeproof screen cover and a few nicks and scuffs on the surrounding case, but the cell phone that contains all his valuable business information is in mint condition! Excellent product!