LifeProofReviews of lifeproof.com

I have a brand new galaxy 9s plus and this is the the worst damm case I've ever bought . My phone fell today and now its destroyed I never had this problem with other box.. I used otterbox for years and my phone never got a scratch ...I gave your product a chance and now I'm mad so I advise others who are looking for a good case dont buy the lifeproof case its crap never again I'll buy another product from ya'll my phone isn't even payed off yet and now I gotta get a new one

The lifeproof case broke in about 1 month from putting my phone in my pocket. I guess it isn't cloth proof.

Even though I spent the extra money for the FRE Lifeproof case, with the 360° full protection, my screen shattered after a fall less than 2 meters... I called customer service since there's a warranty, but the warranty only applies to the case. So don't waste your money. I previously used Otterboxes and this is the first time my phone/screen has ever been broken. If you have a product that claims to protect your phone, but doesn't, you should at least try to help fix the shattered screen or have some sort of compensation since I forked over the ridiculous amount to pay for said case... it's a scam.

I have used life proof my phone since they started coming out they do very well for a little bit. IPhone life proof cases but I assume many other cases like this have same problem. biggest problem is the glue around finger print id on iPhone always lets loose and leaks if phones gets hot in hand or pocket glue weakens even faster. number two I only have my charge port open when charging and for some reason nothing but dust goes right in through the dust port and then you are forced to re open phone case to clean. in turn this weakens life proof cases protection value each time you do this. so its kind of dust proof and water proof but not for a long time. I may buy again but will have to be extra careful all the time. that kind of defeats the purpose of buying right but this is the world we live in and have to make do with companies and there faulty products

I placed an order with LifeProof through their website and realized the shipping address was wrong after submitting the order. There was no way to cancel the order through the website so I emailed customer service and opened a support ticket, sending them the correct shipping address. I quickly received an email telling me that they were working on my issue and would contact me if they needed additional information. Two days later I received a notification that they had shipped my item to the wrong address. I called a customer service rep who said that they only thing I could do was call FedEx and changed the shipping address, which is NOT true–you can't change a shipping address if you're not the shipper. I am EXTREMELY frustrated that I was told they were working on my problem when in fact they were NOT. I doubt that lying to their customers is the best policy. Never buying from LifeProof again.

Piece of crap. Purchased at suggestion of TMobile rep. About to ATTEMPT to order 2nd replacement in less than a year. Was told it would keep out dust, and protect phone. Phone is full of dust, phone is cracked, buttons do not work, and other party cannot hear you on the phone. It was a TOTAL waste of money and still costing money for shipping. What a rip off. Irritated doesn't begin to describe how I feel.

Galaxy s8 clear screen sucks, has dents, no scratch resistance, doesn't transfer to push buttons very well, Not what ATT said!

I love life proof in that they protect my iPhones and iPads but they are cheaply made products and it’s annoying to spend close to $100 only to have to send it in two weeks after buying to get a replacement.