LifeProofReviews of lifeproof.com

Drop my phone from about 2 feet hit the front screen cracked my phone damaged my motherboard now I’m out $1000 don’t recommend any of this. And they won’t do anything about it.

Got my life proof case about 6 months ago at a bell store. Almost $100 for the case and the back of my iPhone shattered. Also the soft plastic used for the buttons breaks down very quickly and the buttons fall out. Plastic cover for screen does not stay good long. Do not buy.

I recently bought a Lifeproof Fre "Waterproof" case for my I-phone 13. First of all, extremely expensive at $100. Second of all, it is NOT WATERPROOF, even at one inch below the water surface. Total waste of money.

Good luck if you're considering buying a Lifeproof case. Mine broke well within the 1-year warranty, and despite my sending multiple emails/messages to Lifeproof over the past 1.5 months (with the information they require re. the case - photo evidence etc) they simply ignore the correspondence. If I could give a zero rating I would. "Customer Service" is NOT something they practice in this company.

Do not buy from these thieves. I received a damaged case and after 6 weeks and 23 emails later…NOTHING!! I have contacted consumer affairs and now they’re dealing with it. Save yourself the headache and just don’t buy!!

Their warranty is useless, my 2nd replacement case fell apart in less than 3 years and they did not have a replacement for it. Therefore I am out of luck. A 15% discount on another case was offered. I am not stupid enough to buy another one.

Useless junk that is way overpriced. As soon I put my phone in the case, I could not be heard. Especially if I had it on speakerphone or FaceTime. My phone is a brand new iPhone 12 and as soon as I took the phone out of the case it was perfect again. What a joke these cases are.

if you make a mistake by purchasing the wrong case you are stuck with it. 2 people from customer service ( Kevin and Amanda ) lied to me that will email me a return form. Waiting already 3 weeks for this to happen. I just believe they want to delay till it's 30 days so I can never return or exchange. I never got and order number to even cancel the purchase, payed with pay pall, which made things even worse as they are not equipped to work with pay pall. just terrible!!!