LifeProofReviews of lifeproof.com

On my 4th Nuud case ( 3 replaced under warranty) in 20 months. This case is absolute rubbish and should be recalled immediately. Provides no protection to the phone, the face seal detaches and stretches from the case and the outer rubber bumper comes off within months. Lifeproof are not interested in fixing this problem. Avoid this product and company at all costs, you will simply destroy your phone .

These products are absolutely terrible, and for someone who's life isn't all that rough in regards to my day to day activities that could potentially break a product, its laughable the company is called "LifeProof". Let's start with the phone case - the original one I purchased (sorry its been over two years so don't remember the exact model) for my iphone 7s broke within a month of purchase (latch for charger). When I went to get a new one for the warranty, they were no longer selling that model and was given the option of the Fre or the Next, neither of which I really liked all that much. Since then I have gone through 1 Fre and 2 Next and they continually have issues (Home Button/Camera Cover tears, charger latch, etc). That gets me to where I am really irritated. I bought the Aquaphonics AQ9 speaker and it broke simply by my trying to close the latch. Didn't drop it, it just broke doing what it was supposed to be able to do. The first two times I tried to call for warranty support (you cant just submit the claim online) I had to wait on hold for 20 minutes + each and had to drop. When I finally gt through to someone, I waited on hold for 40 minutes, and when I was transferred to a "supervisor" they had no idea why I was calling (the previous agent clearly didn't fill them in). They had the nerve to tell me that in order for me to get a replacement (it was within the year of purchase) I had to mail it to them, wait for them to "access the damage", and then PAY 20 DOLLARS FOR A REPLACEMENT?!?! Way to stand behind your products guys... clearly the piece of garbage you pass off as "Lifeproof" isn't remotely living up to that billing, and the fact that I had to wait 40 minutes for you to tell me that is laughable. Will never buy another product from this company, was a mistake to buy the speaker after I had already established the cases were garbage.

Got a LifeProof case for my pixel 2 XL because it offered a warranty. Then found out it was only for the case when I dropped the case and both the case and my phone broke together. Then found out when they decide to discontinue the case for the phone that you have the only thing they'll offer is 30% off another one of their products. They don't honor their warranties, would never do business with them again.

1. I have never opened the case and yet, the back of my phone is ALL cracked up. 2. My screen becomes unresponsive after making a call. Can’t use my keypad, speaker or even the end button. Very frustrating. 3. If rest my phone on my shoulder for a second the person on the other end can not hear me. 4. Called life proof to see if they could do anything about the back of my phone being cracked and they of course can not do anything about it unless something was wrong with the case itself. Seems like they should change the name from life proof as the name itself is false for the product it sells. 5. Too expensive for the protection it provides. My next purchase will be an otter as I should have in the beginning, otter has never failed me.

Got the most expensive case for Galaxy S5. Gotten a couple replacements. Now I need another, but Lifeproof informed me the warranty is for the life of the case not the device. This means when they discontinue the case you're screwed. Save your money...

my lifeproof case has lasted 5 months. Like most other reviews on here. They also have no way of getting in touch with them unless you purchase directly from them - the contact form only works with an order number from them.

I never thought I would be writing a bad review for a brand that I totally trusted for years. I always bought a lifeproof cover for my cell phones. Last year I bough a lifeproof cover for the S10 samsung, I had to get replacement for it two times because it wasn't as good quality as I had experienced before. My phone fell face first and my screen cracked. I called lifeproof and told them I been with them for years and if they can accommodate me beings that I've faithly believed in their product and that they can look up the history. They DECLINED! So if you're are thinking about buying one think twice. What a shame! The cases I bought were the Fré covers.

Terrible case, the rubber fell apart after three months and they refused to honour the warranty because I didn't know the serial number. The serial number is on the box it comes in, why would I keep that? Stay away from this company