LifeProofReviews of lifeproof.com

I will NEVER purchase a Lifeproof case EVER again. My daughter dropped her phone about 1 ft off her leg and it shattered the front and back of her IPhone8 plus. She had insurance on her phone BUT still cost me $198.00 for a deductible to get her a new phone. I called your customer service department on 10-28-2019 about 5:30 EST and the lady whom I spoke to told me that there was NOTHING she could do for me since the phone case was not damaged. I am VERY dissatisfied with your company and I will never purchase any products from you again. So I went and purchased her an  Otterbox Defender case yesterday at least THEY stand behind their products.

Lifeproof cases used to be great. I dropped my iPhone 6 from the 7th floor balcony onto concrete, destroyed the case but phone was fine. Now I have paid $115 for a Lifeproof for my new iPhone and it is crap. After four months The film over the camera lenses is so scratched and marked that I have to remove the case to take a photo. Why Lifeproof? Since I didn’t buy it directly from Lifeproof (I’m in Indonesia) there is no warranty so I’m out of luck and they won’t even return my correspondence. Guess it’s back to searching for a good, drop-resistant case. Don’t waste your money.

Bought a life proof case as it advertises, that you can drop it from 2 meters.....drop mine from under 1 metre and now my phone is smashed. Life proof say sorry we can replace your case if you like:-( We have to pay for the repairs after emailing them. WILL NOT BE BUYING IT AGAIN AND WILL BE NOT RECOMMENDING THEM

They sent me a case for an iPhone 11 pro Max when I’d ordered the 11 pro case. I sent for return, but postage cost £9 and they would not reimburse me for postage. Terrible service and bad customer experience. Also, the case was a “flip style” and the flip did not snuggly fit, it was off centre.

My hand broke out with a NASTY eczema/burn like lesion after using Life proof case for 4-6 weeks. It was HORRIBLE, stay clear away from thus case if your at all latex allergy or sensitive skin. Was right where I held my phone. Have pictures to prove

If I could give them zero stars I would give it a zero. I paid over $50 for the phone case first time we dropped the phone and broke the phone.

I have had this case for a little over a week on my iphone 11 so im not rough with the phone and the fitment is already poor the case is squeaking and scratching on the back. waste of a 100 dollars.

I will never buy life proof case again they they are not worth the money and don’t hold up