LifeProofReviews of lifeproof.com

Sure problems happens, but lifeproof has a very good Customer Service Department that will help you with problems and if necessary replaces your cases

Life proof Customer Service is the best I've ever dealt with or heard of. I called and got to talking within 1 minute, and he was extremely helpful, and even proceeded to small talk. The cases are also great, and I am happy that the warranty covers the problems.

Amazing no hassle replacement! :)

I just had a great experience with lifeproof! My phone case worked great in the beginning and then water ended up leaking in. However I have a Samsung 7 and it's water resistant so it did not get damaged. Anyway I filled out a warranty form online and within a week, I received a new case. I water tested it and it was legit and still is working legit. Then I called customer service to figure out where I should return my old case and she said that all was covered and that I could go ahead and recycle the phone; no return necessary. I am a very happy customer and loved how easy and effortless it all took. Thank you lifeproof!

I've never had as good customer service, and my problem taken care of, as good as lifeproof! Had a great customer service rep. Forgot to catch his name, but definitely deserves a raise!

I purchased a Lifeproof case for my S5 in Australia, it dropped and damaged the screen. I then decided to upgrade my phone to a Iphone 6s, I rang the Lifeproof team from Australia just to see if it was covered, I was happy to pay a fee. On calling Lifeproof I was greeted by a Americar CSR, I told him what happened and was curious to know if it was covered, I advised the CSR that I would be happy to send in pics for proof. He advised me that they would send me out a S5 case but I said I would have no use for it and told him I upgraded to a Iphone 6s. So they turned around and said that not only would they replace my case but provide me with the Iphone 6s case at no extra cost. The CSR I spoke to was one of the best CSRs I have ever spoken to, understanding, humerous and knowledgeable plus he was intrigued by the Australian accent. Not only does this company provide awesome products, they deliver on their promises. I will never buy another brand case unless its Lifeproof, because I know now this company is awesome and stay true to there word.

Bought lifeproof fre' case iPhone 6s in March. Use it heavily for concrete construction work. It is 100% dust/water proof. Have used warranty twice without issue. Both times I was sent new case without a hassle. Very happy with customer service and overall quality of case. Highly recommend.

I bought a case from Lifeproof when I bought my phone. It has always been in the case. It has survived multiple drops and wettings. To the people being mad because they won't replace your broken phone: DUH! That's like asking a refrigerator company to buy you new food if their refrigerator fails. The warranty is on the case itself, it doesn't extend to the phone (for obvious reasons!). Don't get mad at the company because YOU didn't actually read the warranty info!