LifeProofReviews of lifeproof.com

I purchased 4 FRE cases for iPhone XR on the recommendation of their sister company Otterbox as they do not provide a face cover with their cases and they advised me that LifeProof did. The cases cause my screen to go black. Apple checked out the phones and said the problem was due to the cases. LifeProof refuses to honor their warranty without me sending a picture of the damage which I cannot as the screen is blank. The sound is also muffled. I have never had a problem with Otterbox honoring a warranty. Terrible customer service. I would never purchase anything from them again. These cases are quite expensive. What a rip-off:

Terrible Rip-Off Company and here’s why; overpriced products, really really bad customer service. If you need to exchange or return, they treat you like crap and are no longer considered a valued customer but an annoyance. They will not let you exchange, only return and repurchase. They charge you a fee to return because they don’t allow exchanges, then they charge again for shipping out your replacement piece. Also they take up to 4 weeks to process your return so it doesn’t hit their books for a selected time period. My advice is to find a similar product on Amazon or any other website or company.

It won't allow my to do 0 Stars & that's what this overpriced product deserves! I will never again be fooled by the so called "lifeproof" trade mark that is attached to this case! Don't waste your money!!! My phone was by no means abused and I trusted this product & it had failed me and the company will do nothing to correct this!! LIFEPROOF MY ASS.........

Junk. Buttons wear out and slide under buttons on phone. Gave up quality and sensitivity of sound, microphone, touch screen, etc. For what looked to be durability. Volume down button wore out. I did without it for months until power button wore out took Lifeproof off and my screen is cracked in several places...I put little pieces of paper under buttons....they work now....lol....send that gem to your engineering staff...I'll take 10 percent.....lol would like it made right though....

Okay so this is the third LifeProof case I have owned. I started off with one for my iPhone 5 which I didn't keep very long so I did not have enough time to know how well the product is. I purchased an iPhone 6s plus and then purchased another LifeProof case the Cowabunga/Wave Crash. This case did have to be replaced due to the clasp at the charging post becoming very loose. LifeProof company did replace the case and that one did make it almost a year before falling apart. The rubber around the case came off piece by piece. So far LifeProof cases have been protecting my phone because nothing had ever fallen on my phone. So I purchased another one this case the seal started to come apart at the top corners. The case is still under warranty so I contacted LifeProof again. As I am waiting to solve this issue with LifeProof I had dropped something on my phone with the LifeProof case on it. This did not protect my phone as my screen shattered due to their flimsy lousy piece of cheap plastic cover. I thought LifeProof meant LifeProof..... Which is obviously not the case here..... no pun intended. I will never purchase a lifeproof case again in my life nor will I ever recommend this product obviously..... they are pure junk not worth a single cent. I purchased a new case that cost me $10 which compared to LifeProof cases that cost $40 and up is amazing in quality. Do yourself and pocket book a favor and stay away from LifeProof, life is not about just dropping your phone in water LifeProof should be LifeProof meaning it should protect your phone from anything with in reason. A desk lamp fell on my phone (that to me is within reason) the LifeProof case on it and shattered my screen. This is something that could happen in life and seems within reason for this case to protect your phone at the cost you pay for it. Do yourself a great justice and stay away from LifeProof!!! Peace out and God bless.

Lifeproof is rubbish!!! I hadnt had my case for 2 months before it needed to be replace. And if theres any damage to the phone they wont do anything about it the name "lifeproof" is very miss leading. Dont buy theyve put me $500+ out of pocket

The buttons dont work on two different cases.. They should be sued.

Case did not hold up. Less than 2 years old.