Life IonizersReviews of lifeionizers.com

After placing my initial filter order in January 2021 and being told it might be a month...I waited more than enough time to allow for fulfillment and shipment. Over the course of several weeks, I called off and on every few days, leaving voicemails as directed and could never get ahold of anyone. Finally, today, 4/20/2021, I was able to talk to first Meritza who then immediately made sure I talked to a live person and connect me with Paul, tech support at Life Ionizers, and he was able to not only tell me my order had shipped (I never received an email stating I should be expecting anything nor an invoice of my over the phone payment), but upon hearing I hadn't received any such shipment he immediately put into the system a replacement with effusive apologies for the mishap and lack of proper communication. He basically made it his mission to ensure I hung up the phone satisfied. And he was successful in his mission as I'm now writing this review. Had it not been for the egregious oversight and lack of communication I initially received, I would've given a full 5 start review just on Meritza's and Paul's customer service alone. They saved the day as far as this finally happy customer is concerned.

We are very happy with this purchase and the delivery of the system. It is the only true under sink system we could find, it looks great and works perfectly. Justin has been available to answer any question by phone or text and has made our experience top notch.

I was looking for Life Faucet Diverter Valve. The price was £39.99; after I process the payment, they charged me £14.99 for shipping without letting me know. They didn't mention the shipping charge when I was processing the payment; It was just £39.99. So I chat online with CS and request them to cancel the order and refund. They answered me they don't have the authority to do that and they told me my item would arrive after one month. I called the number which is on the website; nobody was there to pick the phone. I called them 15-20 times but no answer. Then I sent them an email, and I received the reply that my order is cancelled and I will get a refund soon. I waited one month, but still, there was no refund of £54.98. So I emailed them again and asked for the direct phone number of the manager or payment department. In reply, I received three email address for managers. I emailed all of them, but no response from them yet, currently writing this review on 18/04/2021. I don't understand why this company still exists and from where all those 5star reviews are coming from. Very disappointed and upset with them! This is my order number for your information #15241

The MXL-15 UC installation instructions are straight forward. Technical assistance were very helpful and professional. I've had my unit for 4 months now and it runs flawlessly. I had my friend, who's a chemist, test the water and she found no trace of chlorine. My family loves the taste and even friends could tell the difference.

Can't remember water before my ionizer! I think I have met most of the key guys at Life Ionizers. I am an inquisitive customer. I found everyone from my sales guy to tech support all the way up to THE manager to be equally patient, friendly, and helpful. Issues come up with any major appliance so it is customer service that matters the most in the long run. Satisfied customer for sure.

I very rarely drank water as a source of refreshment until my husband purchased our machine back in 2014. Today I never leave home without a bottle or two to keep me hydrated all day long The alkaline water is by far the most refreshing greatest tasting drink I have ever consumed. Using it for cooking improves the clarity, flavor and taste, which we all enjoy. I use the acidic water to help with many cleaning chores around the house and you will notice a difference immediately. All round this has proved to be a great investment towards a healthier life style

I use to be like everyone else and purchase water. Now with the LifeIonizer I have fantastic water at home with no fees or lugging jugs of water home. Both alkaline and acidic water is at my finger tips. I use the water to drink, make coffee and tea with and cook food with. I also use reusable bottles to take my water with me. No longer do I purchase water when I have the Best water at home. pH levels range from 11.0 to 7.0 The water is free of chlorine, rust, and cloudiness and pH 7.0 is great when preparing baby food. Stop buying water and filling our planet with plastic!

I have had my Life Ionizer for years. I love the health benefits of ionized water, and also the taste of the water that my Life Ionizer dispenses. It is "cleaner" tasting than any other water on the market. You will notice the difference! My experience with this company has always been amazing. I recommend ionized water and this company to all.