Life IonizersReviews of lifeionizers.com

Myself and another family member have each owned MXL 13 countertop units for many years. We both feel the unit delivers quality drinking water. It has especially helped with a medical circulation issue by alleviating symptoms. These units both require a maintenance rotation involving 5 different filters. The unit only has a notification system for filters #1 and #2. It does not alert to when the two external pre-filters need changing or to when the citric acid cleaning filter is due. Keeping track by use of a calendar would not be accurate since changing these filters is based on the rate of usage, more than the passing of time. Built in technology for notifications of necessary filter maintenance schedules should be incorporated to the units, given the individualized complexity of factors involved in this schedule. In addition, these filters are very pricy and can be difficult to receive in a timely manner. Installation issues as well as error code messages have occurred. It is reassuring to reach a real person for customer service instead of a mechanical respondent.

Great alkalizer machines. Best way 2 have healthy water. Buying a second unit. Long wait time for delivery. Was promised 0%, 4 a new machine didnt happen. Appreciate Riccardo, the technicians longevity in the company, skill, helpfulness, and professionalism. He is fixing up 1st unit to donate to friend w cancer. But general customer service needs much improvement.

Website does not help in getting the correct filters.

Recently purchased the life ionizer shower head after purchasing the the life pitcher which I enjoy. The showerhead is a good product to the line however the design itself could be improved. There seems to be a leaking issue with the seal even with the O-ring in place between the filter casing and showerhead piece when screwed together. I tried screwing on many times and even took the device to a hardware store and they couldn't figure out why the design was causing so much issues. Reaching a technician is also difficult and the fact that I have to pay to ship this back is a disappointment. So I will keep it until I find something that works better. I wouldn't spend money on this again.

M11X 2017 Waiting for a response from technical support to see how they will handle the problem with a leak from what appears to be a hairline crack located where the tubing connects under the machine which started last year. Took the suggestion to cut off 1/2” of the tube and reinsert it but still leaks. The water produced by this machine still rates 5 ⭐️’s... Now hoping the service will stand behind the product. Will follow up with an update.

I love my ionizer M13 New Generation. However, i ordered replacement filters 2 months ago at the cost of $150 dollars. To date i have not received my filters. I called several times and each time i am told i will have them in a week. Still , no filters. When you buy a machine from Life ionizers, you are dependent on them for replacement filters. Last call i made ended up by the service person telling me i can cancel my order. Really? When i said I cannot use the machine without filters and it was way too expensive to just forget about it, the service person basically hung up on me. So now i am not able to use a $3,000 ionizer.

Hi, my name is Thomas Gibson. I have had my Life Ionizer for over 4 years, and for the most part, it has been really great having different options of alkalinity, as well as other options for cleaning purposes, that I have enjoyed with the Next Generation Life Ionizer. The only drawbacks are that it is expensive to replace the filters, and the waiting time. I think, highnsight, that there are other options to get water that has good levels of alkalinity, and is great for your health. I do not think this is the best options for healthy drinking water, but it is a good option! I really DO appreciate the great customer service, though, that this company provides!

The customer service was slow, but the Ionizer is amazing!!! Best water, guaranteed to make you a water snob. The best medication without the negative side effects.Tania is definitely the saving grace of the customer service, she is pleasant, helpful, and gets the job done.