Consumer
Pluses and minuses
I joined their program over a month ago and there are some helpful aspects of it such as spending an hour each week with the group planning your week. I also opted for the coach option but after a month of working w her, in response to almost every question I ask, she says “well you have not yet watched that video on our website!” I’ve been super busy and instead of putting me down it would be more helpful if she would just answer my question. Sadly I have to write them to let them know the coach relationship is not working out 😐
Response from Lifehack MethodMar 17, 2025
Thank you for sharing your experience with us. We’re glad to hear you’ve found value in the weekly planning sessions, but we’re truly sorry to hear that your coaching experience didn’t meet your expectations. Our goal is to provide both guidance and flexibility, and we regret that you didn’t feel fully supported in the way you needed. We appreciate your feedback and will use it to improve how we support our members, especially when balancing busy schedules with learning materials. If there’s anything we can do to make things right, please don’t hesitate to reach out—we’d love the chance to better support you!