Patric F.
We're my order!!!!
I've got nothing on my order tracking notice I even sent an email got no reply I've been waiting on this on the 5th and got nothing not even an understanding of what the hell's going on

Liberty Kilts is the Ultimate Scottish Clothing and Accessories Shop that offer an Extensive Range of High-Quality Custom Made Outfits. We offer the ultimate customization in creating your a very own Kilt. We customized Kilt exclusively tailored for you. Just complete the above options to complete customization of your kilt, and receive a state-of-the-art Kilt that is fit for you.Liberty kilts brought the best kilts for you at a very reasonable price.
Liberty Kilts (libertykilts.com) has 124 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Showing 35 reviews with 1 star · Clear filters
Patric F.
I've got nothing on my order tracking notice I even sent an email got no reply I've been waiting on this on the 5th and got nothing not even an understanding of what the hell's going on
Matt
Paid for rush order with more than enough time to get here. Hardly any commuication and the one email I received assured me it wpuld be on time. No one answering any phones, and the "USA kilt manufacturer" actually outsources the work to Pakistan, probably other places as well. Very disappointed in their service, cannot recommend you shop elsewhere enough. Don't waste your time and money on these clowns.
BC M.
What I ordered doesn’t match the picture whatsoever Very disappointing I ordered a a kilt with stripes what I got was a solid colour with no stripes
Korte M.
I upgraded to 7-10 day expedited service and my order has yet to ship 14 days later. I have attempted to contact the business multiple times and they have not returned my voicemails despite offering "24/7 customer support". What's worst is, when I was looking for alternative vendors to actually ship me a product on time, I found suspiciously similar webstores under different names but using identical product images and customization forms. I am preparing to file a chargeback with my credit card, and I strongly discourage anyone from shopping here.
Response from Liberty KiltsMay 9, 2024
My name is Haider Bajwa, and I represent Liberty Kilts. I wanted to personally address the concerns you raised in your recent review on Trustpilot regarding your experience with our expedited service. First and foremost, I sincerely apologize for the delay in processing and shipping your order. Your feedback is invaluable to us, and it's disheartening to hear that we fell short of meeting your expectations. I understand the frustration and inconvenience this situation has caused you, and for that, I am truly sorry. I want to assure you that your order has indeed been shipped, albeit later than anticipated. You can expect to receive it within the next 4 to 5 days. However, I acknowledge that this does not excuse the delay, especially after you opted for our expedited service. Regarding your attempts to contact us, I want to extend my apologies for any difficulty you faced in reaching our customer support team. We pride ourselves on providing 24/7 support, and it's disappointing to hear that we were not responsive to your inquiries. Rest assured, we are investigating this matter internally to ensure it does not happen again in the future. Additionally, I understand your concerns about finding similar webstores with identical product images and forms. Let me assure you that Liberty Kilts operates independently and does not engage in any deceptive practices. However, I appreciate you bringing this to our attention, and we will look into it further to safeguard our customers' trust. In acknowledgment of the inconvenience caused, we will be issuing a refund for the rush order fee you paid. This is our way of expressing our sincere regret for the delay and any inconvenience it has caused you. Once again, I apologize for the shortcomings in your experience with us. We value your feedback tremendously and are committed to improving our services based on it. If there is anything else we can do to rectify the situation or if you have any further concerns, please do not hesitate to contact us
Dunsmore J.
Product never arrived and customer service was lacking. No response to emails, phone numbers were never available or in service. I would not use this company again.
Jerome
Après avoir commandé un kilt au moi de février, l argent aillant était débité de mon compte, toujours rien reçu 4 mois après. De nombreux mail envoyé plus échange sur réseau sociaux et rien. La colère monte. Site de m*#***#
Richard S.
j'ai commandé un ensemble avec chaussures pour plusieurs centaines d'euros le 3 mars, nous sommes le 29 mars et à ce jour je n'ai rien reçu; pour faire suite à mes nombreux messages une réponse m'informe d'une livraison sous deux semaines et un autre pour donner le numéro de suivi que je n'ai toujours pas. depuis aucune nouvelle de liberty kilts. je suis usr le point d'annuler cette commande et demander le remboursement
Kevin A.
Horrible customer service. I ordered two kilt jackets on Nov 8th. Except for the email confirming the purchase I haven’t heard anything from them. On Dec 6th, I texted them from their site. On the 8th & 15th I sent them emails. From the 12th on, I’ve called multiple times only to get “No support angents are currently available to take your call”, and I’ve left several voice messages. All I know is that they’ve taken my money & refuse to deliver nor even answer any basic questions like “what’s the status of my order?”!!! Update. So within 12 hours of making my initial review, they email me a FedEx tracking number. One that shows delivered on Dec 1st, to a different address & to a different state. Unbelievable!! Last update, 12/19. Still ZERO response to texts, emails & phone calls. So I’ve contacted Chase to dispute this charge. DO NOT SHOP HERE!