Loopie LaundryReviews of loopie.io

I am surprised this company doesn’t have any other reviews here. It’s definitely a stand-out amongst other such laundry services. I’ve tried several different wash and fold companies, and they’ve all come up short. Until now. The four vs five stars I’m giving is only due to not being completely satisfied with a few returned items and a lost sock. The four stars vs less is due to the outstanding customer service received all the way through. When reaching out to them about my lack of 100% satisfaction, they did not get defensive. Instead, they apologised and went straight to troubleshooting. Lest someone read this and decide to dishonestly take advantage of their kindness. I won’t go into the steps they took to remediate. Suffice to say, they went above and beyond and were patient, kind, and helpful all along the way. I believe I have finally found my go-to laundry service company.