Nan W.
Company dishonest
Liam claimed no problem returning shoes. These shoes are not wide, roomy toe box or good quality. Mine were way too small. When I contacted for return, was told they had to be returned to Oslo, Norway. CRAZY! Had no choice but accept 30% refund. I should have already learned dealing with a foreign entity, the buyer would be scammed!
Response from Lian FootwearApr 19, 2026
Hi Nan, We’re really sorry to hear about your experience and that the shoes didn’t meet your expectations. We understand how frustrating this must have been, especially with the sizing and return process. Your feedback is important to us, and we’d truly like the opportunity to make this right. Please reach out to us directly via email at [email protected] so we can review your case and assist you further with a resolution. We appreciate you bringing this to our attention and hope to resolve this for you as quickly as possible. -Lian Footwear Team