LezatReviews of lezat.com

The order was incomplete. Two of the items ordered were not delivered even though it indicated that the order was fulfilled. This is not a good first impression.

This company is a scam. Do not purchase anything from them. I ordered and never got my order. I called them up, emailed several times and no reply. This is the worst customer service I’ve gotten.

This is the first time I've ever written a review for a company, but I feel compelled to warn others. Do not purchase from this company. Their customer service appears to be handled by automated AI responses, and getting help from a real person has been nearly impossible. I've been trying to obtain a refund for over 40 days and have sent five separate emails—yes, five—with no resolution. The fabric quality is poor and did not meet expectations. What's even more disappointing is the complete lack of accountability and customer support. Based on my experience, this company operates unethically and does not stand behind its products or customers. Save yourself the frustration and shop elsewhere.

Important to note - this store does NOT offer refunds to the original payment method, but exchanges or the store credit only.

I purchased the piper shorts a couple weeks ago. I received a different style of shorts in the mail instead. I reached out to Lezat the same day I received them I waited almost a week they never responded to my email. I checked the listing again and noticed they changed all the pictures of shorts to the ones I received in the mail instead of the ones I thought I was purchasing when I checked out. They saw my email ignored it and went into their system and changed all the photos. Luckily I have screen shots of what I purchased, showing that they advertised a different item than what I was sent. I responded to an automated feedback email that they had sent and then they finally messaged back from that email (still ignoring my original). They asked for photo of the shorts I received - I sent them photos including my screenshots of what I had purchased and showing they are two different styles. Still no response back and it’s been 4 days. I know they know the issue because of them changing the pictures shortly after I had sent the original email so I don’t understand why there is very poor communication. I didn’t want to write this review but it’s been almost two weeks now with no real response to the situation. The other clothes I purchased I am happy with but the customer service is terrible.

I’ve been trying to make the change from synthetic clothing aka microplastics to organic cotton and I’ve found my brand! Not only are the prints super cute and fun, but the quality and material is great! I’m very happy. I will be buying many more pieces!

great quality and i love the color!

I buy a lot of organic cotton clothing and activewear and never had the problem I encountered w Lezat. Their black athletic jumpsuit faded in just a few months, went from black to a rusty orange reddish faded color. I only hand washed and air dried as that’s how I launder all my clothes. Very disappointing