Lexther LLCReviews of lexther.com

Very nice jacket, if it faster shipping would be nice

My order was delivered to the wrong address by FedEx. They told me to contact you so you could make a claim and send me another jacket or refund my money. You sent a picture of the porch it was delivered to and I told you it wasn't my porch or address. You never responded again even though I emailed you many times. I have no jacket and lost $129 to you.

First jacket arrived late and only after requesting refund. I'd ordered the wrong size, no big deal, that's on me. I paid to have it shipped back and exchanged for a larger size. Never arrived. Was told repeatedly it would come, kept receiving broken tracking links until finally customer service stopped responding altogether. After nearly six months, no jacket and no response to my request for refund. I will never shop here again.

Worst customer service ever!!! Ignored all my emails

We paid over $200 for a bag that never arrived. I have messaged and emailed many times about this and no one refunded our money, and my husband never got his Christmas gift. It has been many many months of this. I would never buy another thing from this company as long as I live. That’s a horrible investment. You will never receive your bag.

We have ordered MULTIPLE times in the past and were extremely satisfied -- however, I placed an order on March 15, paid $353, and STILL have not received my order. I have made multiple inquiries with no reply, and today I went to the website to find that it's no longer there? COMPLETELY DISSATISFIED!!!

I asked to change sizes, the order never came, I asked for a refund and never got it. They never pick up the phone or answer emails—when they do answer emails it was with attitude.

Lexther is a not a honest company. I ordered a leather jacket that was too small and initiated a return in which they offered to give me 20% of the total cost and keep it, or I could return it. Again, since it was too small I opted to return it, and had to cover my own shopping cost. I shipped the jacket back to them and they confirmed the shipment in December 2022, and I have yet to receive my refund. I’ve emailed them regularly since in which they promise a refund but I’ve never received it. A couple hundred dollars down the drain!