Lexington LawReviews of lexingtonlaw.com

Response from Lexington LawJan 28, 2026

Thank you for sharing your feedback. We understand that credit repair timelines can feel frustrating. Our services are designed to work within the legal dispute process, and response times are ultimately determined by creditors and credit bureau and not by our company. We have a proven credit repair process and design our services to create the best possible outcomes for our customers, working within all applicable laws and credit reporting guidelines. To address your concerns and explore potential solutions, please reach out to us via our website's live chat feature at https://access.lexingtonlaw.com/content/client/us/en/login.html

Response from Lexington LawJan 14, 2026

We’re truly sorry to hear about your experience and appreciate you taking the time to share this feedback. We understand how frustrating it can be when expectations are not met, especially during important life changes. Our goal is always to provide clear communication and timely support, and we regret that this was not your experience. We take feedback like this seriously and would welcome the opportunity to review your concerns further. If you’re open to it, please contact our client services team directly so we can look into your case and address what occurred. We want to clarify that we do not provide direction or advice on whether a client should file for bankruptcy. Our role is focused on credit-related services, and we are able to continue assisting with credit matters even after a bankruptcy filing, depending on the client’s situation. Please reach out to us via our website's live chat feature at https://access.lexingtonlaw.com/content/client/us/en/login.html, where one of our credit agents will be available to assist you promptly.

Response from Lexington LawJan 5, 2026

We’re sorry to hear about your experience and understand how frustrating the enrollment process can be. During sign-up, we’re required to securely access your credit reports directly, which is why uploaded reports can’t be accepted at that stage. Once you’re successfully enrolled, you do have the option to provide your own credit reports if needed. If you’re encountering an error while enrolling, we encourage you to reach out to us via chat so our team can troubleshoot the issue with you and review possible solutions. We’re here to help! Please reach out so we can help support you. https://www.lexingtonlaw.com/about-lexington-law/contact-us.

Response from Lexington LawNov 3, 2025

Thank you for reaching out, and we’re sorry to hear about your frustration. We take cancellation and refund concerns seriously and would like to review your account in detail to ensure this matter is properly addressed. Let's discuss your concerns further and work together to find a solution that meets your needs. To address your concerns, please reach out to us via our website's live chat feature at https://access.lexingtonlaw.com/content/client/us/en/login.html.

Response from Lexington LawSep 17, 2025

Thank you for reaching out, and we’re sorry to hear about your frustration. Our billing process is to charge for services rendered up to the cancellation date. We understand that billing can be a sensitive and stressful topic. Additionally, if you require immediate assistance or have any urgent concerns, our agent representatives are available via the chat feature at: https://www.lexingtonlaw.com/about-lexington-law/contact-us.

Response from Lexington LawApr 30, 2025

We're sorry to hear that you didn't achieve the desired results. Everyone’s credit situation is unique, leading to variations in time frames and outcomes when working on their case. We do not give direction on if you should settle debts. That alone would be your personal choice if you decide to settle the debts you owe. We also do not negotiate with your creditors on your behalf. We would be happy to address any questions you have. Please reach out to us via our website's live chat feature at https://access.lexingtonlaw.com/content/client/us/en/login.html.

Response from Lexington LawApr 14, 2025

We're sorry to hear that you had a frustrating experience when reaching out. We require that you verify at least two forms of identification for your own protection on each interaction. If you request to cancel, we will be honoring that request. If you have any other questions, please reach out. https://access.lexingtonlaw.com/content/client/us/en/login.html to connect with one of our credit agents who can assist you.

Response from Lexington LawApr 14, 2025

Thank you for letting us know your experience. We're here to help address any billing concerns you may have. Please reach out to us via our website's live chat feature at https://access.lexingtonlaw.com/content/client/us/en/login.html, where one of our credit agents will be available to assist you promptly.