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Lexington Law (lexingtonlaw.com) has 620 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
lexingtonlaw.com
Website
lexingtonlaw.com
Category
Credit & Debt Services
Location
North Salt Lake
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 31% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Lexington Law is a scam. Selling people dreams that won't come true. I was working very diligently on removing negative items from my report already. There's no notification or any pending investigations with any of the bureaus that were initiated by Lexington but you've attempted to charge me an unexplained 19.99 charge and 140 for no results. Don't waste your time. Do your research. You don't need Lexington to dispute anything. It's not worth it but they are very clever with tricking you into thinking their Loan specialist. This is terrible to false advertise and handle customers this way. Never will I recommend this service to anyone. It's a scam. And they still think that I owe them. They will fraudulently continue to charge my account and you may not hear from this company ever again because the frauds the wrong person.
Response from Lexington LawFeb 2, 2023
The situation you’re describing is not how we operate. We follow all laws regulating the credit repair industry and work hard for all of our clients. We value your satisfaction and would be happy to contact you. Please DM us your contact information and one of our representatives will reach out to assist you.
GC
GC
I tried LL and my score went up because…
I tried LL and my score went up because of me. When I cancelled, they kept trying to sell me and wouldn't stop. I was told LL will keep sending letters in hopes one of the creditors will remove the mark in "Good Faith".
I was floored. I knew then I wasted 3 months of my money on them. When they called me for the third time to ask why I cancelled, I told them the same thing I told the others. My score went up because of me, not you. I was paying off cards and my score went up. Thats how it works. I called the creditors to make sure the report was removed, not LL.
The last guy cut me off and said, "well your score still went up regardless." Then had the audacity to try and see if I would like to come back. I laughed to myself. Anyway, I'm sure this will get a response like, "every case is different", or please contact whoever. Why? You have my money. Just go away now.
Response from Lexington LawFeb 2, 2023
Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have. Please DM us your contact information and a representative will reach out.
AB
Angela B.
This is the worse company to help with…
This is the worse company to help with credit. You will never speak to anyone it’s all thru email. They did the minimum that I could have easily done. Me and my husband paid 250.00$ a month with no change of maybe 10points to our credit. When you cancel they gas light you and keep billing saying you owe a final payment. This place is a joke Do Not Sign Up With Them you will be stuck!!!!!
Response from Lexington LawJan 27, 2023
Thanks for reaching out. We charge for the work we have done up until the cancellation date of your service. You will be charged for your final bill on your regular billing date the following month. This is likely what you are seeing. We would be happy to review your case and address your billing concerns. Please send us a DM with your personal contact information and a representative will be in touch. Thank you.
TO
TONi
They were so terrible i had to beg them…
They were so terrible i had to beg them to close the account after a 2 hour long convo and him offering every discount under the sun i already felt like i was being taken advantage of i had the service for 3 days and was charged 139$$ with no results i highly do not recommend please save your time and money trust your gut!!
Response from Lexington LawJan 19, 2023
Thank you for sharing your frustrations with us. Client satisfaction is something we pride ourselves on, and we are always trying to improve. Can you please send us a direct message so we can discuss this further with you?
NI
Nicole
I used Lexington Law for many years …
I used Lexington Law for many years. Initially they were excellent. They cleared my credit and were diligent and they knew what they were doing. As the years went on, I retained them again for a few problems I had and by that time they had employed foreign representatives from the Philippines and that was it - their service began to stink! I’ve spent several years with them this go around and what a total disaster. Stay clear of this organization. They will not be able to help you. It’s a shame. They, like many American companies, have lost their way!!! They think they can cut costs by employing a foreign work force!
Response from Lexington LawJan 7, 2023
We apologize for any inconvenience and thank you for the feedback provided. Please DM us your contact information and we'd be happy to have one of our representatives reach out to assist you. Thank you in advance for your patience.
BB
Barbra B.
I would like you guys to stop taking…
I would like you guys to stop taking money off my chime card I do not want the services and I have tried and tried to Cancel it
Response from Lexington LawDec 30, 2022
Thanks for reaching out! Unfortunately, we are unable to make changes on social media due to online confidentiality concerns. Please give us a call at 1-877-401-1938 or chat with us online at www.LexingtonLaw.com to cancel your case. We are typically available Monday - Friday, 7 AM - 7 PM MT. Thank you!
DT
DT
What a waste
Very much a sales operation, no real engagement with your case or customer service. There's nothing they do that you can't do on your own. And when you try to cancel for lack of progress or activity or updates, they kick the can and tell you to just be patient, keep renewing. Feels like they're bilking an already-vulnerable population.
Response from Lexington LawDec 30, 2022
We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.
RW
Robert W.
Results after one year..
Results after one year... ($1500+ cost) I had begun using Lexington Law's service in Oct 2021. The first round of challenges yielded 1 or 2 removals on my credit report (first 45 days). Looking back on the experience that seemed like a teaser to keep me subscribed to their service, because after the first couple removals, there was no progress for 5 months. Nothing seemed to be working for all the challenges they claimed to have been sent. I attempted to cancel however the customer rep urged me to give it just one more billing cycle to see if they can get any results this time around. I told them I'll give it one more cycle but if nothing occurs than expect my cancelation the following month. And just like magic a significant amount of removals occurred in that single billing cycle on Equifax and Transunion. So I kept the subscription running as promised. I felt that I would only need maybe 1 or 2 cycles to clear everything up with how much was removed in that single challenge cycle. Then unsurprisingly we ended up stalled out again for many months. I felt they were just taking their time to maximize their billing cycles but I overlooked it because I saw they can actually get things done. Over the course of the year they nearly (yet not completely) cleaned up both Equifax and Transunion, which really 90% of the removals occurred in only 2 challenge cycles (totaling 90 days of billing time) however after an entire year they made absolutely no progress with Experian. Zero. After about several months from the last removal I contacted the customer service rep to see why they seem to not be able to get any results with Experian, ultimately the explanation was weak, because they couldn't possibly admit that as one of the longest and most well known credit repair companies, Experian was just too challenging for them to get even a single removal in a YEAR, while at the same time they also couldn't admit they are just milking my subscription for as long as they can. And it can only be either one of those two explanations if you critically think about it for 30 seconds or less. It's either Experian was too difficult for them that they couldn't get a single removal in a year of billing or they were simply milking me dry over that same year. I felt from that conversation that they just were 100% stringing me along as long as possible to maximize the money they can get out of me. In short, Lexington Law can absolutely get your credit repaired and rather fast, however speed is not apart of their business model. Their business model is to bleed you dry for as long as they can, while never repairing your credit fully. Every now and then they will get a removal off to make you think they are diligently working on your case. They are not diligently working, they are bleeding you for as long as you have a tolerance to get bled. They will get some removals off, but not all of them. Its not worth it to them to completely fix your credit quickly. You have to understand this before looking for any credit repair company. As an industry is not in their business model to quickly repair your credit, their model is to do just enough to keep you subscribed forever. Their main business is not credit repair, its customer psychology.
***UPDATE*** 1/30/23
Despite a representative responding to my review asking me to "DM" them. I have reached out and it turns out to be a blind gesture to create the illusion that they are willing to work with rectifying their past mistakes. The account representative said since I ended my subscription with them, they no longer have any account information and simply tried to get me to sign back up without addressing any of my concerns of their past performance. A complete trash company, stay away at all costs at this point. I would provide negative stars at this point. A 1 star is too gracious for this company.
Response from Lexington LawDec 29, 2022
We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.